RECEPTIONIST

CURRICULUM VITAE

OF

MPHASANE ELIZABETH MOTSHABI

Residential Address 378 Black Sunbird

VANDERBILJPARK CE7

1911

Mobile number 060-***-**** / 082-***-****

E-mail adgxdz@r.postjobfree.com

PERSONAL DETAILS

Surname Mphasane

First Name Elizabeth Motshabi

Date of Birth 1990-06-04

Identity Number 900**********

Gender Female

Religion Christian

Nationality South Africa

Marital Status Single

Home Language Southern Sotho

Other Language English, Zulu, Tswana

Health Good

Availability Immediately

EDUCATIONAL BACKGROUND

Institution

Qualification

Year obtained

Sedibeng TVET college

Management Assistant N4-N6

2016

Universal College Outcomes

General Secretary

2013

Saint Ignatius College

Call Centre

2009

Ikaheng Zakheni High School

Grade 12

2008

SKILL DETAILS

Typing skills

Able to type 45 to 65 WPM with minimum errors

Good Written and Verbal Communication

Ability to understand audience and interact without confusion at all levels while achieving the required goal.

Organizational and Planning Skills

I’m very precise and pay attention to details. This includes planning my work well ahead to avoid surprises and develop various contingency plans.

Problem Solving Skills

Problem solving motivate me in the workplace, It challenges me as a person, keeps me on my toes and it’s an opportunity to learn new things and keeping up to date with all the changes in my field.

Customer service skills

Able to provide and deliver professional, helpful, high quality service.

Teamwork

Able to work in a team and strive to achieve goals of the company

Adaptability and confidentiality

Able to change actions, behaviour or approach of doing things in order to suit a new situation and always ensure confidentiality.

COMPUTER SKILLS

MS - Word / Excel / PowerPoint /Access

Microsoft Outlook/ Internet

Accurate and fast typing skills

WORK EXPERIENCE

Name of a Company : Caramellos Eat Life Restaurant

Position : Waitress

Duration : 06 April 2017 to 30 August 2018

Duties : Present menu and provide detailed information

* Prepare tables by setting up linens, silverware etc

* Inform customers about the day’s specials

* Offer menu recommendations upon request

* Take accurate food and drinks orders

* Serve food and drink as ordered

* Deliver receipts and collect bill payments

* Carry dirty plates, glasses and silverware to kitchen

* Follow all relevant health department regulations

Name of a Company : Dental Solution

Position : In-service training (Admin Clerk / Receptionist)

Duration : 01 March 2019 - 31 August 2020 (contract expired)

Duties : Register / Book patients according to office protocols

* verify and update patient information

* inform patients of dental office procedures and policy

* capture all relevant patient information into data system

* answer and manage incoming calls

* check daily appointment schedule

* organize referrals to other medical specialists

* inform patients of financial treatment plan options

* arrange payment schedule with patients

* Check availability of funds with medical insurance providers

* sort and distribute incoming and outgoing post

* maintain a professional reception area

* safeguard patient privacy and confidentiality

REFERENCES

Name Kamohelo Molefe

Company Dental Solution

Position Claim Administration

Contact 016-***-****/ 078-***-****

Name Mokoena Amira

Company Dental Solution

Position Dental assistant

Contact number/s 073-***-****/ 016-***-****

Name Izak Mofokeng

Company Department of Agriculture

Position Senior Administrative Officer

Contact number 066-***-****

Name Rose Motloung

Company Caramellos Eat Life

Position Supervisor

Contact number/s 079-***-****

Contact this candidate