Training Project Management

Michael Simmons

* ******* *****, ********, ***** Carolina 29625

Phone: 864-***-**** / E-Mail: *************@*****.***

Objective

Experienced Analytics Insight Consultant (Applications Analyst),

Corporate Trainer & College Enrollment Counselor

seeking a challenging position

utilizing skills and experience in the following areas to assist

an organization in meeting its goals and objectives:

Managing Multiple Projects for Multiple Stakeholders (Start to Finish) Process Improvements

Identifying Key Project Risks & Suggesting Mitigation Strategies Training/Mentoring

Identifying & Clearing Roadblocks Associated with Projects Using Project Management Software

Certified Scrum Master (Agile Work Environment – Scrum, Kanban & Lean)

Profile / Computer Skills

Background encompasses extensive professional experience utilizing a strong work ethic, an attitude to “go the extra mile,” and a commitment to meeting and exceeding organizational objectives.

Strengths: Possess a high-level of verbal and written communication skills; strong analytical thinking skills; strong organizational abilities (detail-oriented); excellent problem solver; strong decision-making skills; proven follow-through skills; hard working/industrious; self-motivated; achievement-oriented.

Computer skills: Word; Excel; PowerPoint; Project Management Software (Daptiv & Service Now); Jira.

Areas of Experience

● Project Management ● Gathering & Prioritizing Requirements

● Ensuring Accuracy of Data ● Project Owner Role

● Resolving Escalated Issues ● Testing & Validation of Applications

● Knowledge of SQL ● Working with Outside Vendors to Complete Aspects

● Working with Customers to Prioritize of Projects

their Needs ● Translating Technical Requirements into Key Project

● Relationship Building Deliverables

● Customer End-User Training ● Working with Clinical Analytics Applications

● Employee Supervision ● Developing Training Materials

Education

Master of Business Administration, Management & Leadership, Limestone College, Gaffney, SC

Bachelor of Science in Business Administration, Concentration in Project Management, University of Phoenix, Greenville, SC

Certifications

Scrum Master, Scrum Alliance, Certification #00083116

ITIL, People Cert, Certification #GR750457571MS

DevOps, People Cert, Certification #GR797008230MS

LSS GreenBelt, Enrolled in IASSC Training Class

Professional Experience

Mission Health October 2016 to Present

Asheville, North Carolina

Analytics Insight Consultant / Subject Matter Expert (Remote Position)

Meet with customers to gather and prioritize requirements.

Manage change and communicate requests between teams.

Work with the Development team to establish a timeline for delivering requirements to the customer.

Worked as a Product Owner and practice healthy backlog management and prioritization.

Provide support during data analytics implementations to ensure a quality transfer of data.

Facilitate and attend meetings as the product owner and Scrum Master to present updates on the status of the projects.

Conduct testing and validation of the applications.

Drive continuous improvement and process improvements.

Create training materials and provide customer end-user training.

Lead the team as a Subject Matter Expert.

Identify and clear roadblocks associated with projects.

Oversee projects from start-to-finish, including multiple projects for multiple stakeholders.

Utilize leadership and relationship-building skills.

Translate technical requirements into key project deliverables.

Proactively identify key project risks and suggest mitigation strategies.

Use project management software (Daptiv and Service Now).

Manage training schedule to make sure all aspects of training projects are completed on schedule.

Meet with vendors to discuss requirements and ensure that the goals of the projects are met on schedule.

Train and mentor individuals, resolve escalated issues and ensure accuracy of data.

Virginia College November 2014 to February 2016

Greenville, South Carolina

Enrollment Counselor

Scheduled 20 appointments per week with potential students and maintained a calendar of appointments.

Trained students on the use of the online dashboard.

Coordinated and scheduled interviews and created interview and informational materials.

Informed prospective students of the educational opportunities that Virginia College had to offer.

Assessed which program would best fit the needs of the student’s future educational goals.

Maintained relationships with students from assessment through the second quarter at Virginia College.

Ricoh Business Solutions May 2005 to February 2014

Greenville, South Carolina

Corporate Trainer

Created educational materials for internal staff development using LMS.

Scheduled training sessions and recruited assistance from other trainers across the region.

Trained approximately 1,000 customers each year on proper usage of business equipment.

Managed training program.

Supervised 3 employees.

Served as training team lead and coordinated go-live support during large implementations.

Scheduled training sessions and maintained a calendar of appointments.

Developed training materials and facilitated training session to fit the needs of a variety of adult learning levels.

Worked closely with management to ensure the training needs were met.

Installed folders on servers.

Awarded for “Outstanding Service and Support.”

References Available Upon Request

Contact this candidate