Data Analyst Engineering

NEHA JAMWAL

217-***-**** ***** Burnet Road Austin, TX, 78759 ************@*****.***

EDUCATION

UNIVERSITY OF PENNSYLVANIA, THE WHARTON SCHOOL Online Business Analytics: Data to Insights, Jan 2020 Executive Education UNIVERSITY OF ILLINOIS, COLLEGE OF BUSINESS Urbana Champaign, IL Master of Technology Management, Aug 2016 GPA 3.60 AMITY UNIVERSITY Noida, India

Bachelor of Technology, Biotechnology, May 2011 GPA 7.00 EXPERIENCE

American Red Cross Boston, MA

Volunteer Data Analyst, Global Disaster Preparedness Centre Feb 2020-Present

• Analyzed 8 years of Customer Engagement data for Universal App Program and ATLAS mobile apps on Google Analytics and Mixpanel to identify Key Performance Indicators.

• Worked with stakeholders from over 50 countries to define distinct baselines of the KPIs for each geography.

• Prepared global dashboards and reports of the above metrics on Data Studio for all stakeholders.

• Assisted Red Crescent Societies evaluate their dashboards and provided recommendations to improve engagement. D2SOL INC Washington, D.C

Curam Business Analyst, District of Columbia Department of Health Care Finance September 2018 -Present

• Assisted in configuration of IBM ‘s Social Program Management tool, Curam, to implement District’s business requirements of managing health care and financial benefits for D.C residents.

• Analyzed District’s ‘Medicaid’ and ‘Food/Cash Assistance’ application platforms and worked with engineering team to merge those applications into a common upgraded platform of IBM Curam version 7.

• Collected State’s existing data, to perform gap analysis for identifying issues/risks and devise the mitigation solutions.

• Drive requirements validation sessions and joint application design session with stakeholders to elicit business needs, rules and translate into business requirements used by technical architects, software developers and testers.

• Worked with data teams to extract corrupt/duplicate data sets and perform data analysis using SQL, Excel tools to determine data clean-up methods.

• Arranged and interpreted health care data extracted from District’s authorized sources in form of Pivot tables, graphs, macros etc. for data visualizations and used them to design solutions that meet business needs.

• Collaborated with multi-disciplinary teams to collate District’s data in various databases, merged it to a standardized set and migrate it to the new databases of the IBM Curam. INFOSYS PUBLIC SERVICES Austin, TX

Technology Lead: Texas Department of Family Protective Services March 2018 – September 2018

• Analyzed client’s performance and progress data to identify and improve under-performing processes in legacy systems.

• Served as primary liaison between Business, Architecture, Development and Testing teams throughout projects.

• Managed an array of client products and implement iterative improvements through daily standups, bi-weekly sprint planning and retrospectives in an agile development model. Created user stories and prioritize tickets in product backlog.

• Guided Development teams in product refinement, drove sprint estimations and collaborated with PMO for sprint planning.

• Worked with technical architects to provide accurate wireframes, data flows and data models to the engineering team.

• Develop and manage product backlogs and validate items with Done definition to ensure product fidelity to business.

• Coherently support system integration testing team to develop test cases for the sprint’s business scenarios/user stories. ACCENTURE Bengaluru, India

Test Automation Lead-Software Engineering Analyst June 2011 - July 2015

• Lead analyst and testing teams through solution designs and identifying and automating QA processes for a major US Bank and a leading UK investment platform.

• Implemented automated testing solutions to improve system stability and performance.

• Analyzed automated test execution reports to identify potential defects and debugged the code to identify the root cause of issues.

SKILLS

Technical: Google Analytics, Mixpanel, Data Studio, Tableau, IBM Watson Health – Curam, JIRA, Visio Professional 2016, MS Excel Data Analysis, SQL

Software Development Models: Agile/Iterative Methodology, SAFe Agile, Agile with Scrum, Waterfall Awards: Infosys Star Performer 2017, Accenture Rising Star Award 2014

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