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Manager Salesforce

Location:
Frisco, TX
Posted:
October 13, 2020

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Resume:

Preeti Bhonsley

**** ****** **, ******, **-***** 479-***-**** adgx2k@r.postjobfree.com

More than Nine years of diversified IT experience as a QA Lead, including creation of test plans, test cases, test scripts and test reports, and some automation testing of various client/server and web applications.

Specific experience includes:

As a QA Lead, provided extensive support in test designing, test development, test enhancement and test execution for various applications.

Experienced in all phases of System Development Life Cycle (SDLC), using Waterfall or Agile Methodologies.

Experienced in different types of testing that include System testing, Integration testing, Functional testing, User Acceptance testing (UAT), Black Box Testing, and Regression testing and Mobile testing with automated testing tools.

Excellent in Writing Test plans, Test cases.

Involved in Gathering, Planning and Translation of Software Business Requirements into test cases.

Maintained a strong and close relationship with teammates and management to achieve an expected QA result for a project.

Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations.

Experienced in testing applications manually using Test Director 8.0 and Quality Center 10.0, ALM, RALLY,JIRA as well as regression testing using QTP automated testing tools and Mobile Testing.

Interacted with developers & various members of my team and other teams to discuss and resolve defects and their priorities.

Worked under tight deadlines with minimal to no supervision.

Extensively executed SQL queries using tools like Query Analyzer, TOAD on Oracle and SQL SERVER tables in order to view successful data transactions and for validating data.

Proven ability to work efficiently in both independent and team work environments.

Superior analytical, troubleshooting, communication and presentation skills.

Involved in Regression testing using Selenium and debug the scripts.

SKILLS:

Languages

SQL, VB Script, JAVA, .Net, ShellScripting, node.js, POSTMAN

Software Tools

Microsoft Excel, Access, Word, JIRA, SVN,Selenium.

Operating systems

Windows 98/2000, XP, MS-DOS, Unix,Linux

Test Tools

Test Director 8.0, QC 10.0,ALM, RALLY, QTP 8.0,

RDBMS

Oracle 8.x/9.x, Microsoft Access, SQL Server, Postgres

EXPERIENCE:

YUM Brands(Pizza hut)(Timberhorn) 03/2016-Current.

Project role: QA Team Lead

Lead various projects like Improved Promise time (promise time calculation which is conveyed to the customer when order is placed, Customer Recovery(coupons assigned when customers receive the order either late,early), Smart Doubles(Assigning of orders to drivers to deliver based on different criterias), Kitchen Management system redesigning( Devices where orders appear when placed different means like online, POS, callcenter, mobile.

Involved in Manual Whitebox and blackbox testing of POS of Pizza hut restaurants.

Involved in setting up own hardware, reimaging the BOH.

Led team of testers in developing testing strategy, test plan,defect triage meeting to ensure adequate coverage of System and prioritize bugs.

Extensively used Linux commands and shell scripting for testing.

Provided a detailed status reports to QA Manager.

Involved in Database testing using Sql queries.

Working with different teams to gather data and perform integration testing.

Worked closely with developers, BA, Product owners to achieve better product.

Worked on multiple intranet projects.

Involved in Credit Card processing Testing on Verifone devices.

Involved in web based testing.

Wrote automation scripts using shell.

Maintained QA Documentation and ensured the known issues are documented.

Worked with QA members and Business to make sure the Quality is not compromised.

Was involved in training the Help Desk.

Ensured the other scrum teams are updated to avoid areas of testing that could be missed.

Trained new members of the team to bring them up to speed fast.

Performed loadtest and identified the areas of problem and validated the performance improved after the fix.

Involved in various GUI testing of both POS and web based.

Ran Regression test scripts using Selenium and debugged scripts when needed and provided the reports.

Involved in testing node.js based code.

Involved in testing API calls using POSTMAN.

Environment: C++, Ubuntu, Rally, shell scripting, Jira, node.js, POSTMAN, Selenium.

EXCENTUS Corporation.(FRN –Fuel Rewards Network) 04/2012-03/2016

Dallas TX

Project role-QA Tester

Excentus Corporations is a Fuel Rewards Loyalty Network program where members can earn rewards by shopping at different participants and can redeem it at SHELL fuel sites. I was involved in Site level testing. The project is a complex project involving many third parties and integration testing and validations.

RISE: It is an Issue/Redeeming Project:

Was involved in testing different POS and Fuel Stations for Issuance and Redemption functionalities.

Used In-House Automation tools (PTS) for Regression testing.

Used SQL queries for backend validations.

Tested different API calls SOAP using SOAP UI, REST and data interchange formats like JSON.

Tested Web based application called PORTAL which is front end.

Involved in ETL Testing.

Worked with DROOLS.

Involved in Webmethods testing

Ran SQL queries to validate DATABASE testing.

Working in core Agile/Scrum methodology and also used KANBAN methodology.

Tested Back-End validation for Point-of-Sales transactions.

Used Rally for Sprint tasks, Entering hours, keeping track of burn down, Tracking Defects. Writing, Updating and maintaining testcases.

Was involved in every sprint release deployments and migrations from legacy systems.

Validated complex XML logs.

Worked on UNIX environment.

Wrote Testcases based on User Stories and worked with Product Manager to determine the COS and Conducted peer review of test cases and provided feedback on areas of improvement.

Involved in Production Deployments.

Provided support as necessary in both Production and Testing environments.

Worked effectively with developers, Product owners and other cross-functional teams to get work done on or ahead of schedule and to recommend solutions to maximize performance and efficiency.

Used TDD (Test Development Driven) and BDD (Behavioral Development Development) method with developers for achieving better coordination and almost bug free product.

Wrote testcases in TDD BDD method and ran tests using Cucumber and Eclipse.

Excelled in Cross team coordination and communication to make integration testing efficient.

Store Server: It is a site level issuing project.

Was responsible in testing different flavors of POS like Verifone, Nucleus, ScanMaster, Passport, NCR behaving with the software having different offers and their issuance.

Worked with third party for setting up POS and make it functional with our Software.

Was involved in Integration testing, Functional testing, User Acceptance testing (UAT), Black Box Testing, and Regression testing

Worked on Systech, Reward Link Pass thru overhead projects.

MOBILE APP:

Tested the FRN Mobile APP on different versions of Android and IOS phones.

Validated the REST API calls from WEB FRN APP to MOBILE FRN APP.

Validated on different version using RemoteTest Kit tool.

Used HockeyAPP for deploying the build.

Performed functional testing of the APP.

Environment: Java, Unix/LINUX, .NET, Oracle, RALLY, XML, Eclipse, Cucumber, SOAP UI, DROOLS.

FedEx 04/2011-04/2012

Dallas, TX

Project role – BA/QA Tester

ePro project was an ERP project which involved integration of various Systems like OTP(Order to Pay), PPA (Pre-Production Application), SalesForce, ePro(eCommerce Special Instruction),TODS, DWH. Huge eCommerce Bids are generated in ePro which are not priced are in queue in SalesForce. The OTP agent works on the Bid by mapping the criteria and prices it and sends it back to Customer who looks at the quote in its ERP and either Approves or Cancels the quote. When Approved the order is sent to Destination center for Production.

•Was responsible in testing Point of Sale OTP (Order To Pay) application.

•Maintained and executed regression test cases for OTP, PPA, SalesForce.

•Was involved in Functional, Integration, System, End to End, Ad-hoc, Smoke Test.

•Involved in Weekly meetings and provided weekly status report to Team Leads and Project Managers.

•Interacted with developers about the bugs and various issues, tracked them till it was resolved.

•Worked with Peripherals like Receipt Printer, Scanner, Label printer, Signature pad, Express Pay.

•Reviewed and proofed the Requirements.

•Used Query Analyzer to validate in SQL Server database.

•Used XML logs to validate the Data flow from one system to another.

•Validated the credit card, Rewards cards, CAS Accounts Payments.

•Coordinated and supported offshore team.

•Involved in Webmethods testing

•Tested across different web platforms(IE,Chrome,Safari,Firefox).

•Wrote test cases based on requirements for various systems involved in the Project.

•Wrote test cases for Kronos application

Environment: Java, Webmethods, SQL Server, QC 10.0, ALM.

EDUCATION:

PGD-MISCA (Post Graduate Diploma in Management Information System and Computer Applications) from Datar College of Computer Science, Hyderabad, A.P, India (1998-2000).

B.A (Economics, Political Science, Public Administration) from Stanley Degree for Women,Hyderabad, A.P, India (1995-98).Secured University high in Economics.



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