Accounting office

Rosa Vera

Dinuba, CA ***** 559-***-**** ************@*****.***

Professional Summary

Performance-oriented sales and retail expert offering exceptional record of achievement over 28-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Customer-focused, visionary-thinking Retail Manager with years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with Microsoft Office and POS systems. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand. Specializing in Shrink reduction, accounting paperwork, and money counting.

Skills

Accomplished manager

Trained in consumer marketing

Account management

Sales processes

Sales and marketing strategies

Payment collection and processing

Maintenance scheduling

Payroll and budgeting

Inventory management

Staff development

Microsoft Office

Loss prevention

Work History

Zone Manager, 07/2005 to 08/2019

Walmart – Dinuba, CA

Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth

Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics

Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation

Managed over 120 payout associates, cashiers, courtesy associates, and cashier supervisors

Trained new employees on proper cash routines, procedures and requirements

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions

Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department

Store Clerk, 01/1986 to 11/2004

United Market – Dinuba, CA

Performed inventory control, such as counting and stocking merchandise

Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies

Used POS system to enter orders, process payments, and issue receipts

Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers

Expertise in check cashing, retail sales, and shrink reduction

Education

Medical Assisting

Visalia Adult School - Visalia, CA

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