SANDHYA SAMA

IT Security Administrator/Analyst ITIL Certified

adgx1n@r.postjobfree.com +1-949-***-****

SUMMARY

Professional Experience Summary:

● Over 5 years of IT Security experience with strong focus on Identity and Access Management, Access Controls, IT Asset Management, and Incident Management.

● Knowledge of enterprise systems such as ActiveDirectory, O365, SAP, Mainframe (RACF), ServiceNow, BMC Remedy, Salesforce, RSA, Citrix, Webex, Agile PLM, DB2, Oracle, MS SQL Server, Tivoli Directory Server etc. with extensive experience in user provisioning and group management.

● Experience with manual and automated user provisioning, knowledge of various Identity and Access Management solutions such as Okta, CyberArk, CA IDM, ISIM, ISAM, TFIM and Sailpoint.

● Strong experience user provisioning, privileged identity management and information security best practices.

● Experience in administering user access security for MS SQL Server and DB2 UDB.

● Strong understanding of ITSM processes with working knowledge of Remedy, HPSM and ServiceNow.

● Knowledge of security frameworks such as SOX, HIPAA and PCI, with experience executing security controls.

● Proficiency using MS Office tools.

● Demonstrated ability to quickly learn, adapt and continually improve. Certifications:

ITIL Foundation Certified.

Formally trained on SailPoint IdentityIQ.

CompTIA Security+ Trainee.

CyberArk Certified Trustee.

Splunk 7.x Fundamentals

Education:

Master’s in Business Administration from Osmania University, India. Bachelor of Technology (B.Tech) from JNTU Hyderabad, India. PROJECTS –

Project: PacificLife Insurance

Role: IAM Engineer

Dates: Mar – 2019, till Jan, 2020

Roles & Responsibilities:

Onboarding, training and phased rollout of Keeper application for password vaulting.

Processing of on-boarding, transfer, provisioning and terminations requests for user access for systems such as Active Directory, O-365, ServiceNow, RightFax, etc.

Privileged access management using CyberArk.

Application administration and maintenance for StealthBits and other internal applications.

Integration and consolidation of various ServiceNow instances into one single global instance.

Member of the O-365 migration project.

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SANDHYA SAMA

IT Security Administrator/Analyst ITIL Certified

adgx1n@r.postjobfree.com +1-949-***-****

Project: MUFG UnionBank, Monterey Park, CA

Role: IT Security & GRC Analyst

Dates: May – 2018, till March - 2019

Roles & Responsibilities:

Provision, deprovision, and modify user access on various Bank and Branch systems such as Windows AD, RSA, Good for Enterprise, MS Exchange, MS SQL Server, Mainframe, Salesforce, Webex, Trade 360, Ariba, etc. by adhering to Bank’s Security and Compliance policies and procedures and meeting established SLAs.

Monitoring and ensuring that the access revocations as part Access Certification Campaigns are fully processed and completed and providing daily reports to the management for the same.

Rotation based on call support for the Identity Operations team.

Developing WinAutomation scripts for automating non-critical access provisioning requests submitted via UAR.

Project: HireRight, Irvine, CA

Role: IT Security & GRC Analyst

Dates: May - 2017, till Aug - 2017

Roles & Responsibilities:

Reviewing and providing responses to IT Security and GRC questionnaires submitted by prospective customers across America such as Google, Infosys, and TJ-Max.

Provisioning and de provisioning of user access for employees and contractors manually and using IBM Security Identity Manager.

Gathering entitlement data from different systems such as ActiveDirectory, OpTool etc, performing data analysis and conducting entitlement review campaigns.

SOX audit support.

Project: Allergan, Irvine, CA

Role: IT Security Analyst

Dates: Sept - 2016, till April 2017.

Roles & Responsibilities:

Process new hire events and provision birthright access to users using Okta, and SAP HR.

Account vaulting, and provisioning privileged access to systems such as SAP ECC and Windows Server Access using CyberArk.

Providing on call support for phase 1 and phase 2 implementations of Identity Management migration project and performing unit and integration testing.

Set up custom forms and workflows on ServiceNow for access requests.

Setup ActiveDirectory account, provision O365 mailbox and apply user license for new hires. Page 2

SANDHYA SAMA

IT Security Administrator/Analyst ITIL Certified

adgx1n@r.postjobfree.com +1-949-***-****

Generate random passwords meeting enterprise password criteria and securely communicate the new hire credentials and login procedure documents to the hiring managers.

Resolve ongoing user access and Single Sign On issues with regards to enterprise systems such as Salesforce, ServiceNow, Cisco AnyConnect VPN, DocuSign, Mobile Manager, ComplianceWire, ADP, Sharepoint, Beacon, etc. using Okta.

Help business analysts with functional requirement gathering and technical design as required.

Route incidents and tasks to various team members outside the IAM team using ServiceNow.

Conduct status reviews, generate daily status reports, assign tasks to team members, and ensure that SLAs are met for Identity Management Support. Project: Ilantus Technologies

Role: IT Administrator/Analyst

Dates: Dec – 2014 to June 2016

Roles & Responsibilities:

Contributing to and leading execution of POC (proof of concepts) for Passlogix/IBM ESSO for various clients.

Gathering requirements, defining use cases, and performing functional testing for various IDM implementation projects.

Developing user guides for the USA employees.

On board employees into Bamboo HR, setup Windows AD, Cisco VPN, and Google mail accounts.

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