Sales Manager

Stephanie Clark

*** ******** ** ******** ** ***** • Cell: 860-***-**** • ********@*****.***

Professional Summary

Retail Manager with a strong background in retail, customer service and merchandising.

Strong verbal communication

Project management

Customer relations

Extremely organized

Team leadership

Strategic thinker

Merchandising

Excellent customer service skills

Customer-oriented

Strategic thinker

POS systems

Staff training and development

Men’s Team Leader, 06/2014 to 06/2017

Urban Outfitters – 1500 New Britain Ave, West Hartford, CT 06110

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Built relationships with customers to increase likelihood of repeat business.

Recommended merchandise to customers based on their needs and preferences.

Responded to customer questions and requests in a prompt and efficient manner.

Prioritized helping customers over completing other routine tasks in the store.

Greeted customers in a timely fashion while quickly determining their needs.

Contacted other store locations to determine merchandise availability.

Stocked floor and supplies and organized displays.

Helped customers with questions, problems and complaints in person and via telephone.

Trained and served as a peer coach for new sales associates.

Developed positive customer relationships through friendly greetings and excellent service.

Created visual marketing and styled window displays.

Women’s Assistant Store Manager, 06/2017-10/2017

Pacsun - 1500 New Britain Ave, West Hartford, CT 06110

Oversaw business in my department regarding sales and product placement.

Worked closely with my team lead to ensure their growth and development.

Completed weekly loss prevention reports.

Completed bi-weekly ordering per the stores’ needs.

Merchandised department in correlation with weekly/monthly updates.

Maintained records related to sales.

Trained and served as a peer coach for new sales associates.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Reported to the district manager regarding all store and staff issues.

Counted cash drawers and made bank deposits.

Assigned employees to specific duties to best meet the needs of the store.

Completed profit and loss performance reports.

Department Manager 10/2017- 06/30/2020

Urban Outfitters- 1500 New Britain Ave, West Hartford, CT 06110

Oversaw business in my department regarding sales and product placement.

Worked closely with my team lead to ensure their growth and development.

Completed weekly loss prevention reports.

Completed bi-weekly ordering per the stores’ needs.

Merchandised department in correlation with weekly/monthly updates.

Used One Drive to share photos of any updates to the department.

Sales Executive 07/20/2020- present

SKI Beers- 169 Gardner Ave Brooklyn NY 11237

Scouted possible placements for Beer, Wine and assorted liquor in restaurants, bars and hotels.

Responsible for following up with accounts about orders through my work provided phone and making visits periodically.

Kept up on new releases and relaying the information to accounts.

Grabbed merchandise from the warehouse such as glassware.

Pulled samples from our warehouse to bring into potential accounts.

Responsible for collecting payment from accounts and checking in to make sure they are up to date.

Education

Bristol Eastern High school 2009 graduate

Contact this candidate