Human Resource Management
Resume:
AUSTIN DAILEY
adgwlz@r.postjobfree.com
Austin Area Market
CAREER OBJECTIVE
A passionate Human Resource representative with excellent communication skills/ interpersonal skills, and a strong ability to connect with people and provide a friendly presence. Am experienced in staffing, compensation, and knowledgeable about general HR processes. Am looking to demonstrate these skills and develop a career in human resource management.
EDUCATION
MBA -The University of Texas at San Antonio Summer 2018
Concentration in Marketing- Cumulative GPA: 3.64
BBA: Human Resource Management- The University of Texas at San Antonio Spring 2016
Relevant Coursework
Managing Human Resources
Training & Developing Employees
Understanding People & Organizations
Compensating Employees
Staffing Organizations
Leading Organizations & Making Decisions
Designing Organizations
International Marketing
SP: Retailing
Marketing Research Design/Application
Principles of Marketing
PROJECTS
Completed compensation plans through excel that helped fairly compensate employees based on a variety of factors
Completed hiring and firing plans through excel for a practice company of over 100 employees
Reviewed Nike’s globalization efforts, went through pitfalls and successes throughout decade of adapting to new cultures
EXPERIENCE
Payroll Operations Admin – Calculated Hire for Whole Foods Market February 2020-Current
Work equally on the garnishments side as well as the benefits side as a part of the team member services department.
Garnishment roles include:
oManage the flow of garnishments as they come in through the mail and online.
oUpload garnishments to WFM's garnishment vendor.
oAnswer any customer questions about garnishments through email and on the phone.
Benefits roles include:
oEnact dependents into medical, dental, and vision benefits for WFM.
oUpdate records on WFM employee leave.
Sales Support Specialist –Apex for Apple, Austin, Texas February 2019- February 2020
Responsible for providing support options, total resolution, and appeasement solutions to customers and Care Representatives.
Daily interaction/communication with management and sales via email, phone, and in-person.
Entered Education customer purchase orders into SAP. Focused on resolving complex customer and support issues.
Hr Assistant- ProSphere, Round Rock, Texas Summer 2018
Supported internal and external HR related inquiries or requests.
Maintained digital and electronic records on employment and benefits for employees.
Kept up-to-date with and helped shape the latest HR trends and best practices.
Kept record of new hires and terminations and helped to organize employee records.
Worked with HR manager on special project related to compensation and benefits.
Team Sports Associate- Academy, Cedar Park, Texas Summer 2017
Delivered prompt and friendly service to hundreds of customers a day
Maintained and stocked items in sporting area of store
Apparel Associate – Academy, Cedar Park, Texas Summer 2016
Assisted customers with questions on merchandise, apparel and communicated with teammates to help answer any other possible questions
Completed personal sales on out of stock or large items, through point of sale devices
LISD Textbook Warehouse- Textbook Associate Summer 2015
Prepared and checked quality of thousands of textbook orders to be sent out to schools in district
Performed textbook audits at over 15 different schools in district
Game Area Associate – Main Event, Austin, Texas Summer 2014
Coordinated and ran over 20 games a day of Laser Tag, as well as policed mini golf
Trained incoming employees on specific rules and regulations of Main Event
HONORS
University of Texas at San Antonio Honor Roll from 2012-2016
SKILLS
aPHR certified
Microsoft Office
SPSS proficient
Secondary Market Research certificate
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