DARIUS HSIEH

408-***-**** adgwlx@r.postjobfree.com linkedin.com/in/dariushsieh

SKILLS

Softwares MS Office (Excel, Powerpoint, Word), Salesforce, Azure DevOps, HPALM, SQL, Tableau, RStudio, Python

Technical SDLC Management (Agile/Waterfall), IT Implementation, Impact Assessment, RCA Analysis, User Stories, Backlog Management, Requirements Gathering, Systems Integration Testing (SIT), User Acceptance Testing (UAT), GxP Compliance, BRD/FRD/SOP Documentation, Primary Research

Essential Leadership, Teamwork, Client-Management, Task Prioritization, Cross-Functional Communication, Project Management, Active Listening

EXPERIENCE

ZS Associates

Business Analyst (COVID Layoff) Apr 2019 – Sep 2020

Led quarterly implementation of 15-20 Salesforce system enhancements through full SDLC for ITPMO team

Led two implementations of 22-25 system enhancements through full SDLC for CAP Event Planning team

Implemented large-scale MDM integration with client’s internal systems and 3rd party data vendors

Created Tableau dashboards for business conduct team which identified $5,000 of fraudulent expensing

Serve as onshore client-facing resource by driving client engagements with senior leadership

Manage daily operational and production related workflows between onshore client and offshore India teams

Lead workshops for 200+ salesforce on platform functionalities and updates

Projects Include: Salesforce IT Sustainment (G360), MDM Implementation, Conference Allocation Planning (CAP), Cvent Allocation Ops, Business Conduct

EDUCATION

University of California, Santa Barbara, B.S. Actuarial Science Sep 2014 – Mar 2018

INTERESTS Podcasts, Reading, Investing, Surfing, Photography, Traveling