Hadiya Campbell

Silver Spring, MD ***** 202-***-**** adgwkb@r.postjobfree.com

Professional Summary

Proficient Team Trainer adept at filling any team role and helping employees be efficient and productive. Well-versed in the latest products and procedures. Excellent communication and problem-solving abilities.

Skills

Planning and Coordination

Training solutions development

Leadership training

Performance monitoring

Work History

Cashier, 06/2015 to 03/2020

Panera Bread – Wheaton,, MD

Answered questions about store policies and concerns to support positive customer experiences.

Assisted customers by answering questions and fulfilling requests.

Mentored new team members on system operation, customer service strategies.

Trainer, 06/2016 to 03/2020

Panera Bread – Wheaton, MD

Mentored new hires, resulting in stronger staff development and increased productivity.

Monitored participant workflow and behaviors throughout training process.

Maintained effective, consistent communication with managers, peers and other resource groups.

Co-Owner/Operator, 05/2020 to Current

Brown Cosmetics – Silver Spring, MD

Start up business/Self Employment.

Planned marketing initiatives and leveraged referral network to promote business development.

Prospected for new business opportunities via calling, using lead generation lists and networking.

Modified and directed project plans to meet organizational needs.

Education

High School Diploma: 06/2014

Montgomery Blair High School - Silver Spring, MD

Associate of Science: PC Specialist Plus Generalist Specialization, Expected in 12/2020

Career Technical Institute - Washington, DC

Awarded Microsoft Office Specialist

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