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Soheil Zarrin CSPO, PMP, CBAP

adgwjh@r.postjobfree.com • linkedin.com/in/SoheilZarrin • Hillsboro, OR • 971-***-**** Data & Analytics Product Manager

Specializing in Product Ownership, Data/BI Analytics, and Technology Management Possesses 15+ years of experience transforming business strategies into actionable roadmaps, ensuring the smooth release and deployment of Data and Software products. Launches organization-wide initiatives promoting efficiency through management techniques as well as Analytics, and Cloud IT infrastructure implementation. Trusted liaison for customers, executives, and the development team, fostering open communication and demonstrating complex technical concepts for non-technical audiences. Executive Ph.D. Candidate in Technology Management; designing a novel method to quantify and evaluate customer centricity of organization.

Product Ownership Data and Analytics

• Maximizing Product Value • Building Data-Driven Organization

• Roadmap Creation and Execution • Executive Leadership in Technology Adoption

• Managing Products from Vision to Launch • Delivering Data, Analytics, & IT Infrastructure Career Experience

Business Intelligence Manager • Product Owner, Mobile Technologies, Inc. 2015 to Present Hired and trained 6 data and business Analysts, establishing the Business Intelligence and Process Management departments and organized the vision and scope through Agile practices. Improved business intelligence through product delivery metrics, with new deliverables every 36 minutes. Fostered data movement and continuous improvement with technology road-mapping and business model canvassing for long-term goal setting, along with OKR & SWOT. Designed and implemented data requirement technologies, including the IoT-based SaaS analytics dashboard and the MTI's data warehouse, and established best practices for data and photo collection methods. Collected, analyzed, and reported an average of 200k photos and analyzed 30k+ questionnaires monthly regarding client reporting. Improved +50 operations’ processes. Implemented Salesforce CRM & FSL, integrated Salesforce with necessary platforms, and made the first generation of interactive analytics dashboards for Sales, Finance, Field, Operations, Quality, and Contact Center Departments. Took ownership of the XML data links to client sites as needed. Fortune 100 clients include:

Apple – AT&T - Walmart - Amazon – Costco Microsoft – Dell Best Buy - CVS Health - Bank of America - Google Additional clients: Samsung - Bose - LG - Starbucks - Philips – Sonos Product Manager, ADP (Atieh Dadeh Pardaz) 2012 to 2014 Created and implemented the formal product development process, including proof of concept, wireframe development, version controlling, UAT, marketing, and launch. Led the software development life cycle for mobile & financial planning applications, as well as a large-scale customer notification platform, for financial institutes.

• Managed and Launched multiple mobile banking applications on iOS and Android platforms.

• Performed requirement gathering and analysis of comparable customer notification platforms in preparation for design as liaison between the customer and Development Team. Soheil Zarrin

P a g e 2

Project Manager of Embedded Systems & Cloud Infrastructure, Sharif Tarasheh Electronics 2006 to 2012 Oversaw data logger hardware and firmware development for central cloud infrastructure, implementing upgrades, fixes, and alterations as needed. Ensured adequate load balancing using predictive analysis and artificial intelligence to predict user behavior. Designed and implemented advanced alert and notification systems to promote customer satisfaction. Additional Experience as a Freelance Embedded Systems Developer. Education

Executive Ph.D. Candidate in Technology Mgt. Anticipated Graduation 2020 Portland State University, Portland, OR

Master of Science, Engineering/Technology Mgt.

Portland State University, Portland, OR

Master of Science in Industrial Engineering (System Management and Productivity) Sharif University of Technology, Tehran, Iran

Bachelor of Science in Electrical/Electronic Engineering Chamran University of Technology

Certifications

AWS-CCP (AWS Certified Cloud Practitioner) • Amazon Web Services • #377900970 CSPO (Certified Scrum Product Owner) • Scrum Alliance • #1077738 PMP (Project Management Professional) • Project Management Institute • #1956700 CBAP (Certified Business Analysis Professional) • Int’l Institute of Business Analysis • #13641978 TOGAF (The Open Group Architecture Framework) • Simplilearn • #1074477 Technical Proficiency

Frameworks & Methods Agile, Scrum, Kanban, Togaf Framework, Waterfall, UML & BPMN Modeling, Customer Journey Maps, Product Box, Customer Centricity Maturity Model, Business Model Canvas

Applications Jira, Confluence, Git, Roadmunk, Aha!, Visio, Lucidchart, Balsamiq, Typeform, Qualtrics, Smartsheet, SharePoint, Monday.com, Slack, Force.com, & WalkMe Technical Skills Tableau, Snowflake, Matillion, Amazon AWS, SQL (PostgreSQL, MS SQL Server), Python, R, SSRS, Archi 4.5, & XML/HTML

Awards & Honors

MVP Award in Innovation, Mobile Technologies Inc.

Strongest Concept Award, PSU Innovation Challenge

Excellence in Operations, Research, & Management, Omega Rho Honorary Society

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