Sales Representative Inside

FRANK AMBROSIO

** ****** *****, *********, ** ***87

631-***-**** - *********@*********.***

WORK EXPERIENCE

AccuVein, Inc, Medford, NY

Inside Sales Representative December 2016 – July 2020

1 Performed remote demos, provided quotes, and followed through until PO has been received

2 Called into hospitals to speak with Directors to educate and schedule demos of our vein

visualization device

3 Took incoming calls to answer all questions and provided excellent customer service. When

applicable, converted qualified customers into selling opportunities

4 Achieved quotas with demos, appointments and sales

Cablevision (Altice USA), Jericho NY April 2004 – September 2016

Outbound Sales Supervisor II October 2005 -September 2016

1Managed and supervised a team of 15 employees to meet monthly department goals

2Created Mentor Sales Program to aid in training and coaching new hire sales representatives

3Implemented Sales Monster Training program to teach struggling sales representatives skills and techniques from introduction to close

4Assured quality of service for Outbound Telemarketing Associates by providing them tools and knowledge necessary to be successful

5Involved in the interview process of new sales representatives

Outbound Sales Representative April 2004 - October 2005

1Sold TV, internet and phone services to existing and new customers

2Responsible for entering sales into Cablevision computer system network

American Debt Management Services, Farmingdale, NY

Senior Credit Advisor June 2001 - March 2004

1Educated potential clients on how the program operated and informed them on how they could become debt free. If successful, the next step was the sale of the plan to the customer

2Review and follow the creditor's guidelines to calculate a minimum down payment, interest rate and time frame to pay their debt off

3Responsible for training of new company employees

ADI, Plainview, NY April 2000 – May 2001

Sales Representative September 2000 - May 2001

1Responsible for the sale of security equipment, through inbound and outbound calls and in person at the company location

2Assisted and educated customers on company products and services

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Work Experience, continued

Purchasing Representative (Melville office) April 2000 - September 2000

1Performed as a liaison between sales centers and vendors

2Supervised and assisted sales staff and vendors with purchased orders

Binder and Binder Law Firm, Huntington Station, N.Y. September 1995 – April 2000

National Operations Coordinator January 1998 - April 2000

1Controlled the daily operations of the National Department

2Acted as a liaison from communications between offices

3Managed client's inquiries regarding the diverse legal situations

4Trained new employees

Intake Specialist September 1995 - January 1998

1Gathered client’s information regarding disability through telephone conversations

2Prepared the appropriate paperwork with regards to the individual client's case

Budget Rent-A-Car, Farmingdale, NY

Customer Service Representative April 1995 - September 1995

1Assisted customers with renting vehicles

2Scheduled reservations by phone and enter data in computer

ACCOMPLISHMENTS

Mar 2017 - Oct. 2018 Sandler Mastery

March 2017 Sandler Foundation

AWARDS AND RECOGNITION

2019 Top Sales Performer of the Year Award

2015 Top performance awards from HBO and Showtime

2014 President's Club Winner/Top Supervisor of the Year Award

2010 President's Club Winner/Top Supervisor of the Year Award

EDUCATION

Nassau Community College, Garden City, NY

Associate of Arts, Concentration in Criminal Justice December 1994

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