Human Resources Manager

Erum Hussain

****Bevington Oaks Circle. Katy, TX. 77450 281-***-**** ********@*****.***

SKILLS: -Human Resources Employee Relations -Recruiting -Talent Management -Performance Management -Employee Engagement -Human Resources Information Systems (HRIS) -Applicant Tracking System (ATS) SOPs -Training and Development -Sales -Compliance -HR Policies -Payroll

EDUCATION

Houston Baptist University- Houston, TX

Master of Science in Human Resources Management, August 2018

University of Houston-Main Campus, Houston, TX

Bachelor of Science in Psychology, May 2015

Minor in Business Foundations

EXPERIENCE

LGC Hospitality, Houston, TX

Senior Area Staffing Manager-Texas and Offices Nationwide, June 2019-Present

Travel to coach, train, and develop new managers across offices in nation

Provided guidance in the areas of training, sales, leadership, professional development, special projects, and safety for Texas region.

Lead and managed Special Teams projects for Recruiting remotely in areas such as: Kansas City, Missouri, Denver, Dallas, Austin, and Phoenix.

Implemented Targeted Selection Training, a behavioral based interviewing technique to all sales, service, and Staffing Managers to improve hiring quality nationwide.

Audit compliance for National contracts for State of Texas: Austin, Dallas, Houston, San Antonio

Manage and oversee SOPs for hiring and onboarding process for multi offices

Strong Human Resource focus: Recruit, train and develop key Managers; concentrated on staffing levels, employment issues, and operational design of ATS.

Implement strategic programs/processes for successful employee relations management within offices

Staffing Manager/Recruiter, January 2018-June 2019

Successfully staff high volume VIP events on a regular basis, which include:

oGolf Tournaments-Houston Open and Insperity

oHouston Rodeo

oTexans Football Season

oAstros Baseball Season

oSpace Center Houston: VIP events and more

Created presentations and Trained managers at offices across nation

Traveling manager to actively assist, train, and audit offices

Actively recruiting for potential candidates and clients through hiring events, online screening, job boards, campus recruitment, etc

Procure and close sales meetings for new clients and create rate sheets

Manage staff at client check in's and ensure thorough satisfaction of client's needs for events

Conduct background checks and compliance for national contracts (USAFACT, Truescreen, etc)

Manage interviews and hiring process: everify, i9's, onboarding paperwork, Work Bright, HRIS-ATLAS, COATS (Applicant Tracking System) Docuware, etc.

Expert knowledge of Excel, Word, Outlook, and SharePoint

Post and create ads for sourcing candidates and manage social media for Houston branch

Complete attestations for shot records for medical contracts

Check payroll report/compile timesheets and correct pay discrepancies of staff

SRM Staffing Group, Houston, TX

Recruiter/Business Development, November 2017-January 2018

Responsible for Business development/Sales of Staffing firm

Full desk recruiting of high volume prospective clients nationwide through phone and email

Engaged and built new client database in a variety of industries, including but not limited to: Education, Healthcare, Finance, and Accounting

Sourcing of applicants for client placement with use of Boolean strategies/job boards

Organized and updated client data in MS Excel and Word.

Ann Taylor Loft Outlet, Katy, TX

Sales Lead/Supervisor, October 2011-May 2015

Hired new associates and conducted appropriate training measures

Promoted to Sales lead/Credit Captain

Created and achieved new motivational measures for associates to obtain credit and sales

Oversaw and managed opening and closing store relations

Conducted Payroll and closed payroll period for every week

Accomplished most credit sales in the store for the past 3 years

Set goals and achieved store's sales and ROV

Assist clients with wardrobe/clothing concerns or issues

Directed stock and store set to be accomplished accordingly

Provided best customer service for clients

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