B. JOHN PAUL RAHUL

adgw0z@r.postjobfree.com +91-996**-*****

Professional Experience 8 Years

Head of Operations & Logistics, Ninjacart, Chennai (October 2019 – April 2020)

Profile:

Own the end to end operations of Collection Center/ Fulfillment Center Operations and First Mile Logistics which include infrastructure, people, and processes

Heading the Chennai Fulfilment Centre with a size of 70,000 Sq. ft & 350+ Employees

Ensuring all dispatches are completed within cutoff time with 99.5%+ Fulfilment everyday

Manage cost, quality, and efficiency to achieve operation SLAs

Take decisions on matters relating to the day to day operations within the Chennai Business

Set targets and proactively manage & review the performance of FC and CC

Sales & Operations Manager, One Assist Consumer Solutions Private Limited, Mumbai (August 2017 – October 2019)

Profile:

Key Account Manager for Enterprise Customers like Capital First & Home Credit

Handling Gujarat Market & on boarding of chain stores like Bhatia & Mahavir Mobiles

Implementation of Marketing Activities & Monitoring Sales Productivity/ Cost per Acquisition

Coordination with Insurance/ Tech/ Finance/ Marketing Teams in case of any Sales Escalations

Test any new changes implemented on the Partner Portal and give go ahead for Go Live

Regional Sales Manager, Groom India Salon & Spa Private Limited, Chennai (January 2017 – August2017)

Profile:

Leading a team of 4 Area Managers & 2 Territory Managers in Kerala & Tamilnadu

Responsible for Operations of 90 Naturals Salons (Franchisee’s) across Kerala & Tamilnadu

Evaluating potential franchisees for New Salon Openings

SOP Training & Process Improvement for Staff & Franchisee Partners

Responsible for achieving Sales Target & Royalty Collections

Operations Manager, TVS Electronics Limited, Chennai (March 2015 – January 2017)

Profile:

Leading a team of 23 Spare Parts Officer & 3 Cluster Officers in South & West India

Responsible for Spares Availability in 23 Xiaomi Centers across 7 cities

Ensuring MSL is maintained across all centers & maintaining 100% stock accuracy

Supply Chain Management, Just in Time, Kaizen, 5S, Process Improvement

Conducting Complete Stock Taking once in a quarter across all centers

Regional Commercial Executive, Asian Paints Limited, Chennai. (May 2011 – July 2014)

Profile:

•Leading a team of 12 Officers in Admin / Commercial domain in Tamilnadu & Pondicherry

•Logistics, Operations, Last Mile Delivery, Security & CFA Management

•Responsible for 6 Warehouses in Tamilnadu & Pondicherry totaling 2 Lac Sq.ft with 250+ Employees

•Supply Chain Management, Just in Time, Kaizen, 5S, Process Improvement

•Rate Negotiation, Vendor Development, Vendor Payments & Vendor Management.

•Ensuring 99% Stock Accuracy

Major Highlights:

•Monitoring & Settlement of all Sales Schemes that were rolled out at One Assist

•Achieved 91% Royalty Collection for my region at Groom India Salon & Spa Private Limited

•Won Best Performer Award for the financial year 2015- 16 in TVS Electronics

•Achieved 99.5% Stock Accuracy across 23 Service Centers for the financial year 2015-16

•Introduced Warehouse Management System (WMS) & Scheduled Delivery in 2013 which improved Customer Servicing by reducing Order Cycle Time.

•Introduced Vertical Racking in 2 Warehouses in 2014, thereby increasing storage capacity by 50%.

Academics:

M.B.A.: March 2011 Aggregate: 5.65/9

Specialization: Finance & Marketing

Institution: Loyola Institute of Business Administration, Chennai

P.G.D.F.P: March 2009 Aggregate: 78%

Specialization: Finance

Institution: Institute of Finance, banking & Insurance, Chennai

B.Com: May, 2008 Aggregate: 76%

Specialization: Commerce

Institution: Patrician College of Arts & Science, Chennai

H.S.C: April, 2005 Aggregate: 91%

Specialization: Commerce

Institution: SBOA Higher Secondary School, Madurai

Additional Information:

Languages Known: English, Tamil, Malayalam, Hindi

Date of Birth: 05/12/1987

Marital Status: Single

Current CTC – 22 Lacs P.A

Notice Period – Available to join immediately

References – Available on Request

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