Joseph DiFrancesco

Orlando, Florida

adgvyx@r.postjobfree.com

407-***-****

Introduction

Technologist with over 25 years of real-world experience in solving problems with technology.

Core Capabilities

Leadership of functional teams

Agile development leadership

Scrum Product Owner

Scrum Master

Systems Analysis

Business Analysis

Project Management

Project Leadership

Systems Integration

Systems Administration

Experience

*Note: Starwood Vacation Ownership was acquired by ILG and was renamed Vistana Signature Experiences. ILG was subsequently acquired by Marriott Vacations Worldwide. My experience from 2007 to present has been with one entity under different names.

Senior Business Analyst

Marriott Vacations Worldwide Corporation*, Orlando, Florida

2019 – present

Individual contributor as a member of the IT Enterprise Business Analysis team

Project leader of enterprise-level merger related projects

Integral member of business analysis center of excellence to provide consistent business analysis for the enterprise

Manager, Business Analysis

Vistana Signature Experiences*, Orlando, Florida

2018 – 2019

Individual contributor and team lead in combined Vistana/MVW Enterprise BA Team

Led BAs on multiple integration projects

Project Lead on various synergy projects related to the merger

Led a team of business analysts, product owners, and scrum masters

Trained and mentored associates in writing requirements

Enterprise systems administration for legacy accounting systems

Manager, Business Systems

Vistana Signature Experiences*, Orlando, Florida

2016 – 2018

Led a team of data and systems analysts

Provided ad hoc actionable data to help shape the business

Developed analytical reporting that drove operational decisions, customer retention, and reduced operating costs

Built tools to automate manual processes

Translated business needs into new products, services, and profits

Led strategic projects that affected the bottom line

Manager, Business Analysis

Starwood Vacation Ownership (SVO)*, Orlando, Florida

2011 – 2016

Led a team of business analysts, product owners, and scrum masters

One of the principal proponents of Scrum adoption at SVO

Principal architect of agile methodology at SVO

Trained and mentored associates in writing requirements

Enterprise systems administration for legacy accounting systems

Business Analyst

Starwood Vacation Ownership*

2007 – 2011

Liaison for the business and technology group

Provided business analysis functions: requirements gathering, documentation, testing, etc.

Project management and/or project leadership of internal and interdepartmental projects

Enterprise systems administration for legacy accounting systems

Facilitated communications between multiple teams and departments

Developed and managed department’s SharePoint sites

Web Application Developer

Image Technical Services, Orlando, Florida

2002 – 2007

Full software development lifecycle web application development

Wrote business and functional requirements, working directly with clients

Designed SQL Server databases, user interfaces, and web applications

Developed web applications with ASP and JavaScript

IIS web server administration and web master

Post production validation and onsite technical support for client launches

Web Application Developer

Independent Contractor, Jersey City, New Jersey

2001 - 2002

Designed SQL Server databases, user interfaces, and web applications

Developed web applications with ASP and JavaScript

IIS web server administration and web master

Application Developer

Mediaright Technology, New York, New York

1995 - 2001

Programmed multi-media CD-ROMs using Visual Basic and Access

Developed web sites and web applications using ASP and SQL Server

Led projects and small teams of programmers, designers, and copy writers.

Education

Certified ScrumMaster® (CSM®) - http://bcert.me/szoocwets

Certified Scrum Product Owner® (CSPO®) - http://bcert.me/sqckokfpv

Six Sigma Greenbelt

Briarcliffe College

1993 – 1995

AS in Computer Information Systems

Graduated with Honors, Dean’s List, 4.0

The George Washington University

1988 – 1991

Undergraduate work in Liberal Arts

Member of Sigma Phi Epsilon national fraternity

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