Account Manager

GINA HAN 617-***-****

SKILLS

CSSBB Six Sigma Black Belt

Certified April, 2020

APICS CSCP Certified Supply

Chain Professional

Expected December, 2020

CERTIFICATION

B2B Account Coordination

Supply Chain Management

Contract Negotiations

Customer & Vendor Relations

Procurement & Sourcing

Inventory Control

Cost Analysis

Process Improvements

ERP Database Management

Advanced Microsoft Office Skills

Adobe Photoshop

Professional with 5 years in B2B account management, supply chain, and inventory control KEY ACCOMPLISHMENTS

ACCOUNT MANAGER / POSCO America Corp.

Johns Creek, GA / Apr, 2018 - Present

• Manage global supply chains for North American manufacturers in the automotive and home appliance industries

- Source raw material from Asia (Korea, Vietnam, Thailand)

- Track importation in compliance with government regulations

- Manage vendors including 8 service centers and 2 logistic carriers

- Control inventory of 18,000+ metric tonnes

- Ensure pipeline stability for Just-in-Time shipments of 96 parts to 12 different customer locations with a lead time of 4.5 months

- Analyze AR trends to increase turnover and reduce past due AR

• Lead team of three to manage company’s largest B2B steel account for an automobile manufacturer with annual sales revenue of $ 88 Mil.

• Handle contract negotiations including pricing and delivery/payment terms with customers as in compliance with company standards

• Provide customer service and after-sales service to business clients

• Review pricing and quality requirements for new business inquiries

• Awarded Employee of the Year for process improvements in 1) invoicing and collection process, decreasing past due AR by 40.7% and 2) inventory audit process, eliminating inventory mismatch from 8.3% to zero

• Awarded team award for contributing to the development of a new internal database software

• Effectively represented POSCO America during an interview with the U.S. Department of Commerce on trade investigation to present the company’s marketing procedures and processes

• Awarded Employee of the Quarter for outstanding B2B account management

• Awarded team award for copyediting online content on corporate history and product descriptions ACCOUNT EXECUTIVE / POSCO America Corp.

Johns Creek, GA / Jun, 2015 – Mar, 2018

• Instrumental in new B2B business development from planning to implementation stage, adding 7.1% to team’s overseas sales volume

• Handled full scope of supply chain management for 10+ accounts, including demand planning, sourcing and procurement, inventory control, vendor RFQ’s and selections, and after-sales service

• Represented team to draft and deliver monthly performance review reports to senior management

WORK EXPERIENCE

MARKETING INTERN / Boston Women’s Workforce Council Boston, MA / Jan, 2015 – May, 2015

• Designed the Council’s 100% Talent trademark

• Performed data collation for educational and marketing brochures Korean (Fluent)

LANGUAGE

******@*****.***

Linkedin.com/in/hangina

Suwanee, GA 30024

BSBA, Simmons College

Graduated May, 2015

EDUCATION

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