Store Manager Pharmacy Technician
Resume:
Florence, AL *****
adgvxl@r.postjobfree.com
Jonathan Bonner Watts
SKILLS
● Customer Service
● Kronos Workforce Management
● Conflict Resolution
● Proficient in Microsoft Office
● Inventory Management
EXPERIENCE
Walgreens, Muscle Shoals, Alabama — Assistant Store Manager November, 2018 - PRESENT
● Monitors and analyzes the customer service provided by team members.
● Resolves customer complaints.
● Resolves employee conflicts.
● Supervises operation of the store.
● Performs performance reviews of employees.
● Responsible for opening, and closing stores.
● Delegates tasks to team members.
● Supervises logistics of receiving merchandise.
● Successfully completes stretch assignments.
● Schedules shifts with Workforce Scheduler.
● Manages inventory via inventory management system.
● Interview, hire, and assist in onboarding new employees.
● Handles employee disciplinary actions.
Walgreens, Florence, Alabama — Shift Lead
June, 2017 - November, 2018
● Engaged customers by greeting them and offering assistance.
● Assisted with coaching other team members.
● Assisted in cash management activities.
● Reported disciplinary issues of team members to the store manager. Walgreens, Florence, Alabama — Senior Certified Pharmacy Tech. January 2016 - June 2017
● Assisted pharmacist in filling prescriptions.
● Greeted health care providers and patients in person or by phone.
● Managed the pharmacy's cash register and checked out patients.
● Filed physicians’ orders and prescriptions in appropriate places.
● Maintained pharmacy inventory by ordering medications or supplies.
● Helped train new technicians.
Walgreens, Florence, Alabama — Customer Service Associate June 2007 - January 2016
● Managed the front cash register and checked out customers.
● Assisted customers by locating items needed.
● Managed the photo center and used the film processing machine.
● Ensured that shelves were properly stocked.
EDUCATION
University Of North Alabama, Florence, Alabama — BS History Graduated: May 2014
CERTIFICATION
Certified Pharmacy Technician
June 2016 - Present
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