Mohammed Ameer Khan

Contact: +919*********

Email: adgvka@r.postjobfree.com

Objective

To Work with an organization which gives me a position where I can apply the best of my knowledge attain new skills and work with a group of Individuals to find my good journey, creativeness and to face new challenges.

Professional Experience

Desktop Engineer (July 2018 – Feb 2019)

Apogee Services Pvt. Ltd., Hyderabad.

Deputed in Star Bazaar, A TATA and TESCO Enterprise (http://www.starbazaarindia.com),

Customer Support Engineer (Dec 2016 -Apr 2017)

Care IT Solutions Pvt. Ltd.

Hardware Engineer. (Jan 2015-Nov2016)

Althaf Creative Computers Bhainsa

Roles and Responsibilities

Responsible for carrying out daily scheduled checks as per the checklist to prevent and pre-empt the occurrence of issues at the store. Some checks include: Verification of all Tills, printers, weighing scales and LAN/WAN connectivity are functional on a daily basis.

Providing remote assistance to the users.

Providing Level 0 / Level 1 support for any issue reported by the store staff.

Escalating issues to senior team.

Raising and co-ordinate incidents to H.O, in case the issue cannot be solved at the store.

Coordinating with Third Party Vendor and HO support team for store Visit.

In an IT Daily and Monthly health checkup visit store and Checking all the assets.

Coordinating with all concern teams on the time (UNIX, POS, NSO teams).

BO server configuration, pos setup.

Physical installation at the new store site.

Configuring the desktops (Domain users' configuration, POs setup).

Providing training to store staff on new features/applications rolled out at stores.

Coordinating with the different teams for configuration of new equipment while in the new store opening as well live store.

Router and Switch configurations.

Monitoring Network and Server.

Education

B.Sc. Computer Science from Vasavi Degree College (Kakatiya University).

Intermediate from Deeksha Junior College, Nirmal.

SSC from Z.P. High School, Narsapur (G) Village.

Achievements

New Store IT assets Installation of Star Market at Banjara hills, Hyderabad in 2018.

Technical Skills

Good knowledge in OSI layers.

Working principle of DHCP and DNS.

LAN and WAN services.

Troubleshoot of IP address and Network related issues.

Troubleshoot connectivity issues.

Troubleshooting of NIC, LAN Cables, and Wi-Fi.

Switches: HP 2630, Aruba2530.

Routers: CISCO 860 series

Optical Fiber Communications.

Software & Tools

Advance IP Scanner

TATAPOS

Personal Details

Address : 10-111/A, Narsapur (G), Nirmal, TS, 504104.

Date of Birth : 24-04-1994

Passport No : N4206441

Gender / Nationality: Male / Indian

Marital Status : Unmarried

Languages Known : English, Hindi and Telugu

Declaration

I hereby declare that the information mentioned above is correct to the best of my knowledge and belief.

Place : Nirmal

Date : 25.08.2020 (Mohammed Ameer Khan)

Contact this candidate