Engineering Office

Sagar Yadav

**** ********** ******, *** *****, CA 94582 *********@*****.*** 925-***-****

*Interest in relocation to New York

Profile

Proven talent for customer success and cross-functional collaboration in a dynamic work environment. Aiming to utilize client-facing communication skills in order to serve as primary contact for client base.

Education

University of California, Davis, B.S. Computer Science Sep 2013 – Aug 2017 Davis, CA

Work Experience

Escrow.com, Partner Integrations Specialist

Serve as client-facing lead for eBay Motors development team in order to guide stakeholders through implementation of Escrow.com API Tripled gross revenue from eBay Motors integration during period of mid-July to early August through delivery of product feature requests to internal engineering

Provided integration upgrade support increasing monthly partner volume for domain marketplace Flippa from an average of 10 to 500 transactions and for IPV4 brokerage Hilco Global by ~150% Handle daily customer volume of 5-6 SMBs requiring immediate support with Escrow.com integration

Perform trade-off analysis of client-reported features with internal product developments during daily engineering syncs in order to determine roadmap for weekly sprint

Mar 2018 – Present

San Francisco, CA

HackDavis, Sponsorship Lead

Liaised with sponsors in order to organize social good hackathon which resulted in a $6,000 donation toward nonprofit organizations Influenced tech companies to contribute funding for the event through delivering information regarding sponsorship package benefits and recruitment opportunities

Cross functionally collaborated with operations team to collect information on logistics of event in order for sponsors to prepare schedule, presentations, and booth setup

Oct 2015 – May 2016

Davis, CA

Skills

Programming Languages

Java, Python, Javascript, OOP, HTML, CSS

OS

Windows, Linux, macOS

Microsoft Office

Excel, Word, Powerpoint

Non-Technical

Client Relationship Management, Needs

Assessment, Product Development, Escalation

Handling

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