ANAND KUMARAVELU
SUMMARY:
As an enterprise technologist with 16 years of experience responsible for successfully partnering with customers to translate business needs into tailored technical solutions. I focus on aligning technology to a customer's line of business needs and designing solutions that are scalable, reliable, secure, and manageable. Work with Customers on both pre-sale and post-sale assignments featuring Public/Private & Hybrid Cloud/HCI/CI and Storage/Backup Technologies. Excellent interpersonal skills with an ability to communicate with both business and technical resources at all level
TECHNICAL SKILLS:
Cloud: AWS, Azure and VCF (Hybrid Cloud)
Scripting: PowerShell and Python
CI/HCI: VxRail, VxRack, HPE SimpliVity, Nutanix and vBlock/VxBlock
SAN: PowerMax, PowerStore, EMC Unity, EMC VMAX, EMC VNX, VNXe, XtremeIO
NAS: PowerScale, EMC Celera, EMC Isilon, EMC ECS.
Switches: Cisco MDS 91XX/95XX, Brocade Departmental/Director Class
Servers: HP/IBM Blade Servers, Cisco UCS Blade Chassis, ESX Servers, HP p and c class servers.
OS: ESXi 6.7 and 7, Windows Server 2016/2019, Linux, Unix, Solaris
Protocols: Ethernet, TCP/IP, SAN, NAS, iSCSI, iFCP, FCIP, DAS, Fiber Channel
Backups: EMC Data Domain, Avamar. HP MSL, ESL and Virtual Tapes. Rubrik & Veeam
Project Management: Microsoft Office Project, Word, Excel, PowerPoint and Visio.
Replication Technologies: SnapView, MirrorView, SAN Copy, SRDF, Recover Point and VPLEX.
Virtualization: VMWare, VPLEX, vSwitch, Invista.
Migration Tools: vMotion, SANCopy, SRDF, PPME,
Tools: Viper SRM, InsightIQ, Unisphere, SYMMCLI and PowerStore Manager.
EDUCATION:
BHARATHIAR UNIVERSITY, Tamil Nadu India
Master of Computer Application (MCA) (2002-2005)
Bachelor of Computer Science (1999-2002)
CERTIFICATIONS:
Dell-EMC Cloud Infrastructure and Services Associate (DCA-CIS) certification
Certified EMC Information Management & Storage Professional
Certified EMC Implementation Specialist (VNX, Isilon and XtremeIO)
Microsoft Certified Professional
ITIL V3 Certified
Brocade Certified Fabric Professional
VMWare Certified Professional (VCP 5.5)
Veeam Technical Sales Professional
Technical Ambassador – Intel Cloud.
Rubrik Implementation Engineer.
Amazon Web Services (AWS) - Associate
PROFESSIONAL EXPERIENCE:
05/201 to Dell Technologies, Chicago, IL
Till date Presales Solutions Architect – Data Storage & Cloud
As a Core Presales Architect help Customer draw up requirements and select the correct products and services on all Dell Technologies lines of business.
Worked with Enterprise Sales team to understand customer requirements and work closely with Customer to win a solution deal.
Working to build high-level design and architecture drawings, technically validating the solution with the customer, leading any demonstration or Proof of Concept (PoC) trial activities, assisting with the preparation of a formal proposal, and helping the Account Executive develop business cases and ROI/TCO justifications required to get support to drive the business forward
Worked with large scale cloud and datacenter design and migration patterns including network, compute/mainframe, virtualization, storage, security, and identity.
Expert in cloud platforms such as AWS, GCE, Azure and help Customers to build MultiCloud Strategy.
Experience in architecting, sizing, and costing cloud solutions.
Experience with Enterprise virtualization technologies and technical architecture and sales engineering. Partnered with the Account Executive to achieve territory revenue and other financial metrics.
Work with Customers to design solutions based on the company's IT requirements. Qualify a sale opportunity based on the technical fit between a customer's requirements and the standard capabilities of the Dell Technology Platform.
Have design and manage Proof of Concepts (POC) in conjunction with the Dell Professional Services Team. Have built a strong technical relationship with the customer and lead all technical efforts to ensure customer satisfaction.
Present Dell Tech value proposition, technologies, strategy, and product roadmaps to all levels at their customer including executives, technical management, and technical engineers.
Have knowledge and experience in Software Defined Data Center (SDDC), Software Defined Networking (SDN), Software-Defined Storage (SDS), Hyper-converged Infrastructure (HCI), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), or infrastructure security and expertise in enterprise applications. Strong understanding of Application Virtualization, Server Virtualization, Networking, Storage, and Platform Performance/Sizing.
Worked on Containers Orchestration and Cloud Platforms / PaaS /Kubernetes Can communicate, both oral and written, on complex technical and sales issues to a variety of audiences, including executive-level technical decision-maker
08/2015 to Logicalis, INC, Indianapolis, IN
Till date Sr. Professional Services Consultant, Storage & Data Solutions
Provided professional services delivery as related to storage consulting, design, installation, configuration and knowledge transfer to Logicalis customers.
Provided pre-sales technical expertise to sales staff as subject matter expert. Essential Duties and Responsibilities Assesses, plans, designs, implements, validates and supports storage solutions that satisfy client needs using best practices.
Provides guidance, assistance and recommendations to determine new technical storage services and solutions for client's business. Delivers consultative-based training.
Plan, design and implement complex enterprise infrastructure solutions for Enterprise Customer’s across Western region revolving around storage, compute and network
Working with pre-sales and account team to prepare strategies on bidding new upcoming EMC/HP products and services
Provide designs for datacenter migrations and infrastructure refreshes.
Experience participating in solution configurations and the creation of PoCs to meet customer requirements.
Performs integration and customized storage consulting services.
Document all technical requirements and design technical solutions utilizing enterprise architecture standards including all solution components and configurations
Experience and Ceritified on VMWare ESXi implementation and configuration.
Architect data center Cisco MDS SAN switch migrations from MDS9513’s to MDS9710’s.
Lead in implementing EMC Isilon, VNX, VNX File, HP 3PAR, Data Domain, Avamar, Pure Storage, XtremeIO, VPLEX.
Work on implementing end to end data center work from Server, Network and Storage
Created high-level solution designs/architecture and present to customers
Written Statements of Work (SOWs) for Logicalis Professional Services
Provided accurate designs and proposals for clients using Logicalis technologies, services, and methodologies.
Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams
02/2014 to 9Dots Technology Inc, Chicago, IL
08/2015
Client:
GETTY IMAGES, Seattle, WA
EMC Sr. Storage Engineer
Design, Deploy and Support for SAN and NAS environment globally.
Design and provision of storage across EMC VMax 10K/20K/40K, VNX, Celera, Isilon, Qnap, DDN, Whiptail, EMC storage solutions to support database and virtualization solutions.
Configure VMAX using tools such as Solution Enabler/SMC/Unisphere, create and manage Virtual pools for VMAX and deploy and monitor FAST VP.
Responsible for performing daily operational tasks like storage provisioning, thin pool reporting/monitoring, creating SRDF, SNAPs.
Migrate using VMWare VMotion, SanCopy (Clarrion to VNX), PPME, SRDF and Time Finder between Arrays.
NAS Migration using Rsync from EMC Cellera to Isilon.
Resolution, analysis and root cause analysis for storage based issues within all production and non-production environments.
Allocate Storage for UCS and configure VM on vCenter and work closely with Cloud Engineering Team.
Provides storage capacity analysis, planning and forecasting information, including storage utilization, usage, and allocation along with assisting with forecasting and planning for short and long term needs.
Centralized configuration and capacity management for all storage arrays across the company and maintain technical documentation.
Deployment and configuration of storage to Windows 2003/8/12, Solaris and Red Hat servers.
Worked on storage deployment, configuration, monitoring and maintenance technologies and their deployment.
Supported a wide range of technology solutions in large scale production environments spanning multiple storage solutions.
Worked involved in designing, testing and implementing new technologies. Most of the work surrounds the EMC storage infrastructure (VMS, VNX, Isilon, Connectrix, Cisco 9509 9513's San fabric wise, Nexus Cisco core fabric).
Configure storage on EMC VMAX, Isilon, VNX, Clarrion, Cellera, Xtreme IO, ECS.
11/2008 to EMC DATA STORAGE INDIA PVT LTD., Bangalore, India
12/2013 Principal Engineer – Enterprise Storage Division
Principal Engineer for the team responsible for managing Global Customer for EMC Connectrix Switch ( Brocade, Mcdata, Cisco) and VPLEX issues.
Mentored the support team in charge of troubleshooting issues related to SAN connectivity (Brocade, Mcdata, Cisco) and Fabric.
Worked as an Escalation Engineer and sent Technical and Management updates to Customer and Internal EMC.
Expert Knowledge on all EMC Connectrix, Storage Products and VPLEX.
Support field engineer to perform Vplex storage virtualization and handled escalation calls and management issues and support implementation engineer who perform data mobility migrations from DMX to VMAX2, VMAX2 to VMAX3 from within the VPLEX.
Provide recommendations and EMC best practices from a technical and operational level, and support daily VPLEX environment operational tasks including monitoring, policy management, incident and problem management, and change implementation for the in-scope VPLEX environment.
Provide recommendations and EMC best practices from a technical and operational level on VPLEX Local Administration, Code Upgrade, Design, Health Check, Implementation, Performance Analysis, Solution Support and Troubleshooting.
Product Range – SAN – Brocade, Cisco & McData; Storage – Symmentrix, Clarrion; NAS – Celerra.
Resolved and worked on FCIP, iSCSI, FCOE Issues.
Provided End to End support for SAN Connectivity Issue
Knowledgeable in Cisco FCIP, IVR and Advanced Troubleshooting.
Experienced in setup, configuration and maintenance of fiber channel fabrics
Supported team responsible for implementing SAN Connectivity and Storage Migration.
Conducted training for fellow engineers in SAN Connectivity and VPLEX.
11/2008 to HEWLETT-PACKARD GLOBAL PVT LTD, Bangalore, India
07/2007 Technical Solutions Consultant
Handling Network storage issues for HP’s Mission Critical customers (Europe)
Troubleshoot issues related to SAN connectivity (Brocade, Mcdata, Cisco) and troubleshoot issues related to NAS boxes,
Issues related to disk arrays and storage controllers that they are connected to.
Analyzing logs from san (switch), tape libraries, NAS boxes, storage controllers to diagnose issues
Work on a 4 hour resolution deadline and work as the next level of escalation for onsite SAN Administrators
Need to troubleshoot and determine hardware faults and replace hardware if necessary
07/2006 to CONVERGYS INDIA SERVICE PVT LTD, Pune, India
07/2007 Technical Support Engineer
Support boundary includes SAN, NAS, DAS, iscisi for North American customers
Server Stop errors, installation issues, RIS/Sysprep/unattended methods of deployment
Troubleshooting any Server crash issues, installation issues.
NT Back up support.
Active Directory Restoration and OS Management
Configuring Raid, lost disk partitions and over all Vista support and troubleshoot servers using Microsoft Easy Assist or RDP into Servers
Work on Microsoft CRM tool Clarify
10/2005 to SUTHERLAND GLOBAL SERVICES PVT LTD, Chennai, India
05/2006 Technical Support Executive
Handling Inbound /outbound calls for European Customer Base. (UK/Ireland)
Have been trained by Hewlett Packard for All-in-One Printers, LaserJet Printers, Home inkjets Printers, Photo inkjets Printers.
Support boundary includes installing, trouble shooting in Windows 98/2000/XP/2003 Servers and also for Apple MAC 9 and 10 Versions
Trained on MAC Operating System related to printer issues on a special queue to handle specific issues related to Wireless Printers
Work on with PeopleSoft’s CRM Tool ICARE
Used internal KRS support tool to trouble shoot issues.
Catered to both corporate and home users.
12/2004 to AMIGA TECHNOLOGIES LTD, Coimbatore, India
09/2005 Hardware & Network Engineer
Field Support: work consisted of maintenance and customer complaints and would need trouble shooting at site.
Handled new customers assembling PCs and loading software according to customer needs.
Day to day work involves visiting customers place in fix computer and printer issues based on priority
REFERENCES: Available upon request.