Assistant Administrative

Grace T. Jordan

**** ***** ****** ***** – ****; Chicago, IL 60613

Home: 773-***-****

Cell: 312-***-****, 872-***-****

Email: *********@*****.***, ***********@*******.***

Professional Summary

Administrative professional with the following skills: computer software, flexible to changing priorities, and organizational abilities looking for Chicago employment. Discrete, meticulous, and experienced in managing confidential matters with good judgment. Comfortable dealing one-on-one and/or multiple executives effectively. Open to fresh ideas, learning from others, and new experiences.

Areas of Expertise

Design/Implement Office Procedures

Draft Confidential/Routine Correspondence

Event Coordination Assistant

Expense Reports

Internet Research

Inveterate Multi-tasker

Meticulous Organizer

Research/Draft Presentations

Travel/Meeting Arrangements

Computer Skills

Experience: Act!; Adobe Acrobat 7 - 8; Corel WordPerfect 7 - 9; Lotus 5 and 97; Lotus Notes 4.5 - 6; Lotus Organizer 2.1 - 97; MS Excel 2003 – 2016; MS Outlook 2003 - 2013; MS PowerPoint 2003 - 2013; MS Photo Editor; MS Project 2003 - 2007; MS Publisher 2003 - 2007; MS Word 2003 - 2019; MS Visio 2003 - 2007; Windows 7 - 10

Familiar with: Adobe Acrobat 9 - 10; Concur; Corel Draw 9 - 12; Corel WordPerfect 10 - 12; Google Office; Lotus Notes 7 - 8.5; MS Access 97 - 2013; MS Excel 2016 - 2019; MS InfoPath 2003 - 2013; MS Outlook 2016 - 2019; MS PowerPoint 2016 - 2019; MS Project 2010 - 2013; MS Publisher 2010 - 2013; MS Visio 2010 – 2016

Professional Experience

General Consulting Jan 01 – Present

Assisted with Masters’ thesis and undergraduate research/ work

Assisted foreign/other college students with their reading, grammar, and writing skills

Coordinated family moves

Medical and social calendaring for parent

Resume preparation/updates

Train/share software information

Contract Executive/Administrative Assistant June 03 – June 11

Worked with: Apple One; Choice for Staffing[1]; Digital Intelligence Systems; Kelly Services; Office Team; Randstad; and The Salem Group

Serviced the following clients: Advanced Equities; Ameriprise Financial; Bank of America Merrill Lynch; CNA, FEMA; Harris Bank; JP Morgan Chase; and KPMG by providing the following:

Answering/Routing calls

Calendaring

Call Center

Coding bank documents

Created/Designed Presentations

Meeting/Travel Arrangements

Overhauled Office Procedures

Proprietary database/software experience

Grace T. Jordan

Resume

Page 2

Professional Experience

JP Morgan Chase (Bank One) Mar 01 – Apr 03

Senior Administrative Assistant

Provided administrative and organizational support to 2 Credit Support Department Vice Presidents along with 100 to 120 direct reports. This included, among other things:

Meetings management: monthly, quarterly, conference calls, training sessions, etc.

Served as security liaison for department by providing 100+ Client Service Representatives with computer access

Streamlined registering, tracking, and attendance procedures for in-house banking classes

Contract Executive/Administrative Assistant Feb 96 – Mar 01

Worked with: Adecco; Esquire; and Loftus & O’Meara

Serviced the following clients: Bank of America; Bank One; Dai Ichi Kangyo Bank; Fremont Insurance; LaSalle Bank; McGraw Hill; PricewaterhouseCoopers; and RR Donnelley & Sons by providing the following:

Calendaring

Check physician credentials

Design/Implement office procedures

Extensive meeting/travel arrangements

File Management

Trained new employees on compliance system

Heitman Financial Services, Ltd. Sep 90 – Jan 96

Secretary (Jan 95 – Jan 96)

Assistance to Vice President and Assistant Vice President included but not limited to:

Assisted with copying, and collating presentations for the Executive Board

Coordinated extensive logistics of business trips

Maintained extensive filing records and conducted detailed research when requested

Secretary (Jan 92 – Jan 95)

Support for the Senior Vice President included but not limited to:

Coordinated compilation, distribution, and documentation of due diligence in the acquisition and/or sale of property

Managed extensive logistics of business trips

File Management/Assistant (Nov 90 – Dec 93)

Support for Executive Vice President and Secretary included but not limited to:

Downloaded, printed, and distributed various leasing reports for one or more leasing officers

Kept Production Department’s library organized

Prepared databases, lists, documents, and correspondence for the Legal Records Management Department

Consulting

Museum of Contemporary Art Jan 00 – Dec 10

Administrative assistance with:

Group outing notifications

Handouts

Northside Friends of the Sinfonietta yearly raffle display

Researched/created presentations

Research

Yearly opening reception particulars

Education

DePaul University – Bachelor of Arts – Majors: Business and Law June 2000

Hillsdale College – Certificate – Constitutional Law July 2015

[1] Out of business

3 months to 13 years

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