VICTORIA APPLEGARTH

Email: adgv8f@r.postjobfree.com

Phone: 404-***-****

Linkedin: Vickie-applegarth-26a80097

SUMMARY

Extensive experience in the field of import / export international shipping. Seeking a position to use knowledge of regulatory compliance, process improvement, and problem resolution. Highly organized, extremely detail oriented and committed. PROFESSIONAL EXPERIENCE

American President Lines – Atlanta, GA

Customs Specialist (2002 - 2020)

• Conducted internal and external email inquiries regarding Customs clearance and compliance for inbound cargo, including Customs entry review, problem resolution and guidance for shipments into the US and Canada.

• Administered arrival & export of Customs bonds in US Customs ACE system, meeting the timeframe provided by US Customs regulations.

• Monitored cargo for full US Customs release. For cargo eligible for General Order, prepared documentation, presented documentation to US Customs / GO whse and arranged transportation to G.O. warehouse, when required.

• Processed Power of Attorney / bond information internally and externally, enabling customers to use APL’s bond.

• Negotiated with US Customs regarding penalty error by compiling letter response for mitigation or cancellation for penalty.

• Successfully prepared Standard Operating Procedure (SOP) manuals for new company system.

• Presented Customs Compliance training with customer service representatives and with new department transition, ensuring specialized Customs knowledge. Import Cargo Management (1996-2002)

• Researched, confirmed or created correct customer account profile codes, working closely with Sales.

• Assigned clearance location points, based on routing confirmation, logistical feasibility and customs regulations.

• Provided US / Canada customers with notification of cargo arrival and/or Customs holds.

• Compiled statistics for specific work related KPI’s for upper management.

• Archived email / work files, complying with US Customs regulations.

• Developed schedule of U.S inbound estimated vessel arrivals, utilized by various departments. EDUCATION

Tampa College – Lakeland, FL

Associates Degree in Science, Office Management

CERTIFICATION

NCBFAA Educational Institute - Certified Customs Specialist SKILLS

Microsoft Suite (Excel, Word, Outlook 365)

US Customs ACE Portal

Quick Learner

Accurate Typist

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