NAME- MR SANJAY TAMANG

DOB: **TH APRIL ****

ADDRESS: SUKHIA POKHRI KAIYA VIR PERMENENT BUSTY P.B ROAD

P/O P/S- SUKHIA POKHRI

DIST – DARJEELING 734221

WEST BENGAL INDIA

CONTACT NO: 816-***-****/906-***-****

EMAIL: adgv8a@r.postjobfree.com

PROFESSIONAL EXPERIENCE

HOTEL YUKSUM RESIDENCY,

WEST SIKKIM INDIA

WEBSITE: WWW.YUKSUMRESIDENCY.COM

(GENERAL MANAGER)

WORKING AS A GENERAL MANAGER SINCE FROM 2009 UPTO 2016 AT HOTEL YUKSUM RESIDENCY

MOTIVATE ALL HOTEL STAFF AND PROVIDE THEM WITH CLEAR GUIDANCE AND MOTIVATION IN PERFORMING THEIR DUTIES AND MAXIMIZE HOTEL REVENUES AND PROFIT.

SUPERVISE IN ALL THE DEPARTMENTS F&B, PRODUCTION, FRONT OFFICE, HOUSE KEEPING, OPERATION AND BUSINESS PROMOTION.

IDENTIFY AND EXPLOIT POTENTIAL BUSINESS OPPORTUNITIES IN THE LOCAL COMMUNITY.

CONDUCTED APPROPRIATE STAFF MEETINGS AND COORDINATED WITH THE OTHER DEPARTMENT HEADS TO ENSURE THAT PROPER COMMUNICATION AND LEAD TO GUEST SATISFACTION AND MAXIMUM PROFIT AND PRODUCTIVITY.

ASSISTED THE HOTEL MANAGEMENT IN INSTITUTING A QUALITY MANAGEMENT SYSTEM PROGRAM TO IMPROVE ON HOTEL STAFF EFFICIENCY AND ORGANISED BASIC VOCATIONAL COURSES TO MANAGEMENT STUDENTS.

HOTEL SONAM PALGYE (THE ROYAL HERITAGE HOTEL)

GANGTOK, EAST SIKKIM, INDIA

WORKING AS A GENERAL MANAGER SINCE FROM 2016 LAST UPTO 2017

CAME UP WITH INNOVATIVE WAYS TO INCREASE PROFITS AND REVENUES BY REDUCTING UNNECESSARY EXPENSES AND CONTROLLING LABOR COSTS.

COORDINATED THE VARIOUS SALES AND MARKETING ACTIVITIES THAT WERE CARRIED OUT ON BEHALF OF THE HOTEL.

EDUCATIONAL QUALIFICATION

GRADUATE FROM NORTH BENGAL UNIVERSITY (2006)

DIPLOMA IN IT (COMPUTER INFORMATION TECHNOLOGY)

BASIC HR COURSE (HUMAN RESOURSES)

ADDITIONAL SKILLS

ABILITY TO COORDINATE TEAMS AND DELEGATE EFFECTIVELY

ABILITY TO MEET DEADLINES AND OVERCHIEVE UNDER PRESSURE.

EXCELLENT COMMUNICATION, LISTENING, INTERVIEWING AND NEGOTIATION SKILLS.