Writer, Mortgage Processor, Customer Service and Non-profit

Objective

Energetic and enthusiastic writer searching for a position within a business or company where I can apply my skills in customer service, communication both written and oral, and also contribute to the energy and company atmosphere in order to boost workplace morale and contribute to the company’s success.

Education

B.A. in English Literature with a certification in technical writing, The University of North Texas May 2003

Work Experience

Christ Fellowship: McKinney, TX 2012-2016

Professor of Fun - Volunteer

Reported to Director of Communications

Wrote articles for Christ Fellowship’s quarterly newsletter.

Produced informational stories through a secular community publication, Bubble Life, conveying to the public current projects Christ Fellowship would facilitate in the community.

Samaritan Inn: McKinney, TX 2013-2016

Volunteer

Organized evening events for residents at the homeless shelter. Collaborated with sponsors to cover the cost of the events.

Facilitated weekly teen girls craft night

ETS Test Scoring 2008-2010

Scorer

Review and grade state of California exit exam essays for high school students

Countrywide Home Loans August 2004-December 2006

Production Supervisor

Managed a pipeline of approximately 50 to 60 loans.

Collected conditions from Mortgage Brokers and Area Managers to provide to Underwriters for review and final loan approval.

Coordinated loan closings with Title Companies and Mortgage Brokers

Centex June 2003-August 2004

Processor

Managed pipeline of mortgage loans

Collected conditions from Sales Representative or Mortgage Brokers to provide to Underwriters for final loan approvals.

Contacted third parties for homeowner’s insurance, title commitments, closing protection letters, verification of employment, and verification of deposits.

Coordinated loan closings with mortgage brokers and title companies

Honors

Member of the English Honors Society (Sigma Tau Delta); President’s List

Computer Skills

Word / Windows 10 OS / Microsoft Edge / Excellent at researching any topic via Google or Bing

Contact this candidate