Engineer Manager

Craig Walker

**** * ********* ** #**** ● Phoenix, AZ 85027 ● 913-***-**** ● *********@*****.***

https://www.linkedin.com/in/craig-walker-072813a2/

SUMMARY OF QUALIFICATIONS

•Troubleshooting, installing, maintaining, and administrating Enterprise Storage systems with a strong emphasis on NetApp Clustered Data OnTap (NCDA Certified)

•Experience with IBM SVC, FlashSystem, and Vx000 series platforms.

•Experience with various infrastructure technologies (HCI, Cisco UCS, Flexpod)

•Experience troubleshooting and administrating computer networks with an emphasis on Cisco products.

•Several years of experience supporting Windows environments on an end user and server basis.

•Have performed IT administration duties including software and hardware audits and equipment ordering.

•Cisco CCNA (CSCO11685562) (Expired)

•NetApp NCDA (Expired)

•CompTIA Network+ (COMP001006693527)

•NT4 MCSE (Expired)

APPLICABLE WORK EXPERIENCE

Sr Storage Engineer/Architect (10/2014-1/2020)

HonorHealth/John C Lincoln Healthcare/Scottsdale Lincoln Health Network

•Architected and implemented a storage and virtualization environment for a 3000+ server and a 10000+ user environment.

•Architected and implemented a storage environment running IBM SVC and IBM Power8 servers to run the Epic EMR environment for HonorHealth as well as the Virtual infrastructure for VMware running SQL Databases to support the EMR environment.

•Mentored a team of 3 other storage engineers and helped them develop advanced skills in storage engineering and architecture.

•Managed a storage environment 10PB in size. Containing several different storage arrays (IBM SVC, V5000, V7000, Flash 900, NetApp Clustered Data OnTap 8.2-9.1, NetApp 7 mode 8.0-8.2, 3par, HP EVGA, EMC Centera, EMC Datadomain)

•Worked with different backup solutions (Commvault, Avamar, Tivoli)

•Implemented different monitoring solutions and automation (NetApp OnCommand Insight, OnCommand Unified Manager, Workflow Automation)

•Evaluated new technologies for implementation including Converged and Hyper Converged Infrastructures (HCI) as well as traditional storage and compute platforms.

Storage Engineer/Technical Lead/Professional Services Engineer (2/2010-7/ 2013, 1/2014-5/2014)

NetApp/CDP Partners (Technology Services Professionals, Contender Solutions)

•Installing and configuring NetApp FAS, V series, and Clustered DataOnTap systems. Certified by NetApp to do CDOT installations.

•Completing storage side build of several VMware deployments and assisting with the actual VMware deployment.

•Working with customers during discovery to develop an effective deployment plan.

•Designing new systems using NetApp Synergy.

•Provisioning storage and networking to meet customer needs.

•Connecting systems to existing SAN, iSCSI. NAS, and CIFS infrastructures

•Performing Professional Services work for customers (provision storage, building network configurations, LUN creation, iSCSI/FCoE setup etc)

•Troubleshooting NetApp systems in multiple scenarios (installation and post deployment production systems)

•Educating new customers on the use of NetApp products. On Command System Manager, SnapManager and SnapManager products including Exchange and Oracle.

•Performing Head swaps and data migrations duties involved in the process.

•Running data migration projects on multiple platforms.

•Training new employees and helping them develop new skills.

•Providing remote assistance to other engineers in the field.

Migration Engineer (7/2009-2/2010)

Dept. of Homeland Security

•Rack and Stack server and network equipment (UPS Systems, KVM Devices, Tape backup and production servers)

•Install and configure Net Backup software

•Troubleshooting any problems with remote connectivity to servers

•Managing port security on switches

•Reimaging servers

•Installing system updates on servers for the OS and server-side applications

•Labeling and configuring tape catalogs

Network Operations Technician 2 (5/2008 – 9/2008)

Embarq, Gardner, KS

•Supporting DSL Telco equipment for field engineers

•Reconfiguring and supporting DSLAM’s and ATM routers

Network Enginner 2 (9/2005 – 5/2008)

Sprint Nextel Corporation, Overland Park, KS

•Level 2/3 support of large remote networks for Starwood hotels

•Remote management of multiple authentication servers (IP3, Nomadix and BBSM)

•Troubleshooting Cisco switches and routers on remote networks

•Configuring Cisco equipment to meet change requests.

•Supporting DSL equipment (DSLAM’s etc.)

Systems Administrator (6/2005 – 9/2005)

Aeroflex, Gardner, KS

•Asset Management of systems and security key FOB devices

•Supported corporate IT from onsite and was main POC

•End user support including MS Office suite

•Active Directory and server administration

•SARBOX compliance

Systems Administrator (9/2004 – 5/2005)

Omnidox, Kansas City, MO

•Linux Administration using a Samba domain

•Supported a nationwide WAN

•Citrix support

•End User support

•New computer and server builds (Specialty systems used for OCR)

•Software License management

•Equipment ordering

Previous Level 1 and 2 work dating back to 1997

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