POS technical support csr
Resume:
JuneHuber
Mesa, AZ. *****
*************@***.***
Objective
Tosecureemploymentinachalengingenvironmentwithopportunitiesto expandmyleadershipskils.
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Profile
Outstandingcustomerserviceskilswithbothdirectandindirectcustomers
Excelentcommunicationandinterpersonalskils
Abilitytodiffuseescalatedcustomerissues
Consistentlydedicatedtocommitmentsincludingthoroughfolowupasneeded
Solutionoriented,excelinginareasofcriticalthinking,problemsolving,and troubleshooting
Selfmanagedandselfmotivatedteamplayer
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Qualifications
Over15yearsincustomerservicewithbothdirectandindirectcustomers
Acceleratedtroubleshootingexperience
Enabledbyexcelenttimemanagementskilstoaccesssituationseffectivelyand efficiently
Havetrainednewteammembersastheyjoinedmyteam.Includingbutnot limitedtopreparingReferenceManualsandnecessarycheatsheets
Flexibleanddependable
Abletoadapttochange
WIN95,WIN98,MicrosoftOutlook,InternetExplorer,andTyping35WPM EmploymentHistory
AsurionAT&TTechnicalSupport11-15ToPresent
CPN,TechnicalSupport02-13To02-14
TSYSAcquiringSolutions,TechnicalCustomerSupportRep02-08TO4-10
DriveTimeColections05-07To11-07
ArchWirelessSalesSupportSpecialist05-99To12-05
USWestCommunicationsOperator03-89To03-92
MalardsSmokeShopCashiertoManager10-87To01-89
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