Customer Service Assistant / Entertainer

JONAS JAMES E. PALMA

Address: Al Riqqa St. Deira Dubai, UAE

Contact No: 056-***-****

E-mail: **********@*****.***

Visa Status: Employment Visa

BRIEF SUMMARY

Highly motivated individual with superb customer service and 16 years of concrete working experience on different fields. I have the ability to grow with a job, handle responsibility and build positive relationships with work colleagues at all levels. My present employer is satisfied with my work rate and skills and I am confident that I shall bring the same level of high performance to your organization.

CHARACTER/SKILLS

Computer literate

Hardworking, efficient, responsible, flexible, and has initiative at work

Can work under pressure with minimal supervision

Willing to be trained and to work with others

Can deal with any type of person

WORK EXPERIENCES:

Rentsher DMCC LLC

Oct 2019 to Present

Party Specialist / Customer Service Coordinator / Warehouse Associate Dubai, UAE

Meeting or exceeding sales goals

Negotiating all contracts with prospective clients

Helping determine pricing schedules for quotes, promotion and negotiations

Giving sales presentation to range prospective client

Visiting clients and potential client to evaluate needs or promote product and services

Editing and lay-out company brochure and presentaion for the client.

Editing photos knowledge on photoshop CS4,CS5, CS6 etc.

Game hosting, balloon bender, face painter and balloon artist Party World

July 2017 – Aug 2019

Head Entertainer / Graphic Artist / Sales Coordinator Dubai, UAE

Assisting the needs of the customers

Cash handling and decorating the shop for specific themes.

Balloon artist / face painter

Entertain kids on party hosting games and activities (indoor/outdoor)

Graphic design skill.

Knowledgeable in Adobe Application such as Photoshop. Tempo Dance Center

February 2016

Admin Assistant / Customer Service Coordinator

Dubai, UAE

Incharge of monthly physial inventory of all stocks

Coordinate the movement of from the storage areas in the warehouse to the point of sale

Assisting need of the customer

Entertain kids on party hosting games and activities (indoor/outdoor)

Balloon decoration and face painting

Coordinate with the parents and customer

Receiving call and inquiries and answer email

Cheeky Monkeys Playland

January 2014 to January 2016

Head Entertainer/ Customer Service Coordinator

JBR Marina Branch Dubai, UAE

Entertain kids on party through games and activities (indoor/outdoor)

Ensures that the level of energy and fun on every party is on its highest level

In charge of monthly inventory

Train new entertainers on job responsibilities

Handles branch hourly activities

Performing on event and entertain as a different kind of super hero character and as a Mascot

Research for new games that will heightened the fun on all parties Wafi Mall Property L.L.C.

March 2010 – December 2013

Customer Service Coordinator

Dubai, U.A.E.

Greeting and assisting the needs of the customer.

Handles birthday party, hosting an events and promotion.

Communicate with the customers/clients throughout the duration of the party/events to ensure that everything is to their satisfaction.

Identify the needs of our customers and explore ways to meet needs and exceed expectation

Actor on a horror house called “ TOMB “

To ensure safety of the customers and people within the business unit

In charge of monthly physical inventory of all stocks Child’s Play Photography

2004 – 2007

Layout Artist / Customer Service Coordinator

Greenhills San Juan, Philippines

Editing and picture lay-outing

Marketing

Data encoder

Assistant photographer and set-up

Building good relationship and communication with the customer

Knowledge in Adobe Photoshop Cs2, Cs3, Cs4, Cs6 etc

Performs other multi-tasking jobs

EDUCATIONAL ATTAINMENT

AMA Computer Learning Center, Philippines

Computer System Data Programming (CSDP)

March 1999

TRAINING/SEMINAR ATTENDED

Health and Safety Seminar

PERSONAL INFORMATION

Nationality : Filipino

Language : English, Tagalog and Basic Arabic

Civil Status : Married

Height : 5’9

Weight : 160lbs

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