Manager Customer Service

CAREER OBJECTIVE:

Apply my skills and experiences in delivery logistics management and customer service to help established and growing companies operate efficiently and profitably, while continuing to learn new skills and grow professionally.

EDUCATION QUALIFICATION:

Bachelor’s Degree - BZU Multan University Punjab Pakistan

WORK EXPERIENCE:

6 Years Experience As Bike Rider Dubai-UAE

Bike Courier -Skynet

Dubai-UAE (2014-2016)

Delivery Supervisor - The Salad Jar Catering Services LLC

Dubai-UAE (2016-2020)

Managed a team of 10+ delivery drivers for home, corporate, and retail deliveries

Daily coordination between customer service team and drivers for delivery of incoming app orders

Worked with General Manager to select and plan routes for delivery zones

Fielded and responded to customer complaints and inquiries related to delivery

Delivered orders to customers covering areas and using roads throughout all of Dubai

LANGUAGES:

Read, write, and speak - English, Arabic, Urdu, and Punjabi

DRIVING LICENCE:

Valid U.A.E. Motor Bike Driving License No. 2010349

oDate of Issue: 04/03/2014

oDate of Expiry: 04/03/2024

PERSONAL INFORMATION:

Date of Birth

: 15th September 1992

Marital Status

: Married

Gender

: Male

Religion

: Islam

Nationality

: Pakistan

Passport No

: EG 1982052

Date of Issue

: 1st March 2018

Date of Expiry

: 28th February 2028

Visa Status

: visit visa

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