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Sales Salesforce

Location:
Silver Spring, MD
Posted:
October 11, 2020

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Resume:

Mobile: +1-623-***-****

Email: adgu80@r.postjobfree.com

Jannane V

Objective: Become a Salesforce admin / developer where I can elaborate my professional skills, study new technologies and domain.

Summary:

Completed Masters in Computer Applications.

Salesforce Administration Certified (Trailhead profile).

Working as a volunteer for Non-profit organization.

Completed course in Business Analyst and software testing.

oHaving knowledge Software Development Life Cycle (SDLC) phases such as Planning, Analysis/Design, Development, and Testing for the software development process using the Agile, Scrum methodologies.

oAbility to interact with stakeholders, gather requirements, elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, cost/benefit analysis and risk analysis.

oHas good communication and interpersonal skills, ability to communicate effectively to diversified team.

Ability to prepare test documentation

Having experience in teaching computer language in School

Skill Set:

OS : Windows 10 / 7

Methodologies : Agile, Waterfall, Iterative

Application /Toolset: MS Office (Excel, Word, Power point, One note, Visio), Sharepoint, Draw.io, Star UML, Open office

Web Technology : HTML

Language : Visual Basic

Scripting : Javascript,

Educational Qualifications:

Master of Computer Application with 82% of Marks / Grade Avg 4.00, Mar 2007,

Vellalar College for Women, Bharathiar University, India

Bachelor of Computer Science with 74% of Marks / Grade Avg 3.93, Mar 2004,

Vellalar College for Women, Bharathiar University, India

Work Experience:

Working as volunteer for non-profit organization.

Non-profit organization is currently maintaining all their contacts, events and donations in legacy system. Working with them to migrate the data to Salesforce and establish process to use the Salesforce as their primary system.

Roles and Duties:

Coordinate with fellow volunteers to discuss plan for migration

Help in design decision for various objects

Transform the existing data in to standard format and use it for uploading the data through data loader.

Identify the anomalies with the current data source and get the corrected.

Working as a Substitute teacher in MCPS from MAY-2018.

Roles and Duties:

Handled students in elementary school level.

Teach scheduled classes according to teacher’s lesson plan.

Consult with Department head to resolve concerns or questions.

Adhere to all procedures, guidelines, and policies followed by regular teachers in line with recommended teaching procedure

At the end of the day prepare work summary of work completed particularly about any special situations or problems.

RMT International School, Chennai, India.

Worked as English and Computer teacher from Apr 2013 to Feb 2015.

Roles & Duties:

Class teacher for the third grader. In addition to that taught computer science to 6th, 7th and 8th graders.

Manage classrooms and implement school procedures; work with school leaders and administrators to initiate policies.

Prepare students for standardized tests, working within the parameters of CBSE board requirements, and provide diagnostic feedback.

Meet one-on-one with students to improve performance and address behavioral issues; hold conferences with parents and guardians as needed.

Academic Projects

Banking Application

oOverview: Develop a new banking application, through which customer can open bank accounts and perform transaction through online and visiting branch.

As a business analyst, gathered requirement, performed research on the strategy on the account opening process for good customer experience, prepared SRS document and data dictionary.

oToolset: MS Office (Excel, Word, Power point), Draw.io

This case study was prepared as part of Business Analyst training at Inteli Solution LLC.

Sales On Automobiles

Client - Balasundaram Automobiles, Erode.

Technology - Visual Basic 6.0, MS-Access.

The project maintained information about Purchase, Sales details, Customer details and Billing information. Reports were designed for Daily sales, Monthly sales and Yearly sales.



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