Administrative Assistant Marketing

NANCY LONG

**** ***** *** *****, *******, CA ****5 916-***-**** **********@*****.***

Marketing/Customer Service position with growing company. 17+ years successful experience in Marketing Support, Customer Service and Project Management. Recognized strengths in account maintenance, problem-solving and trouble shooting, sales support and planning/implementing proactive procedures to circumvent problems in the first place. Possess solid computer skills.

Motivated, personable, and professional. Talent for quickly mastering technology. Flexible and versatile - able to maintain a sense of humor under pressure. Thrive in deadline-driven environment. Excellent team-building skills.

WORK EXPERIENCE

Paraprofessional - Special Education

08/2016 to Present

Rocklin Unified School District

Rocklin, CA

Provide instruction and services to students with disabilities assigned to general education classroom for the majority of the school day. Perform modality-based academic instruction, physical education instruction, social/life skills, behavioral modification management, preparation of instruction materials, clerical tasks, and related duties. Marketing Support Representative

Nortel Networks

San Antonio, Texas

Marketing Support for the Program Sales & Marketing Organization. Single Point of contact for Pacific Bell Maintenance Engineering Group. Developed strategies that met or exceeded revenue targets. Prime for order processing, material tracking, and customer follow-up. Accomplished marketing objectives by collecting, verifying and analyzing information. Maintained order/revenue forecasts, feature requests, and product development. Active coordination and participation in trade shows and conferences. Software Operations

Nortel Networks

San Ramon, CA

Responsible for the management of software programs, applications and customer presentations. Managed site readiness in preparation for software upgrades, resolving issues while maintaining quality. Coordinated S/W upgrades, including customer inquiries, tracking H/W and S/W shipments. Administrative Assistant/Site Acquisitions Dept.

GTE/US Sprint

Burlingame, CA

Compiled contractual information and site surveys. Interfaced with property managers and agents within Sprint. Coordinated equipment installations and managed a variety of projects independently. SKILLS

Forward thinking, Interpersonal, Active Listening, Time Management, Computer Skills. EDUCATION

Cal State University, East Bay

Bachelor’s

Business Administration

Hayward, CA

09/1980 to 06/1984

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