Executive Assistant / Office Manager
Resume:
Profile Career Administrative Professional with over 15 years experience providing executive support, office management and operations support.
Experience William Hill (Sports Betting), Jersey City, NJ
Executive Administrative Assistant to the CTO/CPO, CMO and President, Digital Operations 8/2019 - 3/2020
Served as point of contact for internal/external partners on all matters pertaining to executives
Maintained complex events calendar and domestic/international travel planning
Planned and coordinated onsite/offsite meetings, events and conferences; vendor negotiation, logistics, agendas/materials preparation and budgets ranging from $10,000-$20,000
Prepared and reconciled team expense reports; processed invoices and T&E expense claims for executives
Partnered closely with regional and global administrative assistants to ensure coverage and admin support
Assisted executives on special projects and reports; initiated and implemented administrative workflows and processes to ensure efficiency and agility
Handled sensitive information with the utmost confidentiality on a daily basis
Intersection (Outdoor Advertising), New York, NY
Executive Assistant to President, LINK and COO, Intersection (Contract) 4/2019 - 8/2019
Managed all administrative and executive activities for COO and Link, President
Managed calendars including extensive domestic and international travel arrangements
Prioritized emails, received incoming calls, scheduled and transcribed executive meeting
Organized and coordinated executive outreach, internal relations correspondence and team events
PINCHme, New York, NY
Executive Assistant to CEO and Office Manager (Contract) 1/2019 - 3/2019
Assisted CEO with all daily operations - calendar management, meeting preparation, T&E
Partnered with CEO on special marketing projects, reports, manuals, presentations, and correspondence
Organized office management duties - supply inventory, event planning, relationship and vendor management
Palladium International (Consulting), New York, NY
Executive Assistant and Office Manager 11/2016 - 3/2018
Liaison to Managing Partner and Americas Consulting team
Directed logistics for international and domestic travel for executives and consulting team
Enforced billing and collections policy standards; ensured payment approval forms, petty cash reimbursements, expense claims, and monthly invoices were processed, scanned and submitted to Accounts Payable
Oversaw Salesforce administration; entered new contacts, sales and new business development transactions
Maintained operations tracking and reporting on RFPs, project setup and client invoicing
Tracked and managed internal mobility and resource allocation report of consulting team
Coordinated recruitment activities - candidate interviews and assessments; and on-boarding and off-boarding
Organized office events to promote a sense of community; ensured clients and visitors satisfaction
MayStreet LLC (Financial Technology), New York, NY
Executive Assistant/Office Manager 10/2015 – 6/2016
Managed all administrative planning activities for CEO and COO
Maintained electronic calendars for both executives (meetings /travel//lunches/off-sites)
Handled sensitive information with the utmost confidentiality on a daily basis
Coordinated recruitment activities - candidate interviews and assessment; and on-boarding and off-boarding
Managed product entitlements for individual clients
Collaborated with sales on communication campaigns to prospective clients within Salesforce and LinkedIn
Partnered with external vendors on office maintenance (phone, new office space, internet, cleaning)
Processed and tracked invoices and payments using QuickBooks; applied payments to vendors
Rue La La (eCommerce), New York, NY
Executive Assistant 10/2013 – 10/2015
Managed 40 person office and served as first point of contact for CMO and President
Office and regional liaison; managed communication dissemination of critical issues and facilitation of operations including HR, Facilities and IT; managed relationships with 3rd party shipping and supply vendors
Oversaw administrative and front desk activities - heavy calendar management, coordination of travel, prepared expense reports; greeted visitors; and managed meeting rooms and business meals schedules
Created financial reports critical to a merchandising organization
Liaised with Boston Facilities Coordinator on NY office logistics, requirements and compliance, including coordination of maintenance, repairs, construction and moves
Project Lead coordination and planning of company-wide team building activities and initiatives
Avant Garde Management (Entertainment Law firm), New York, NY
Executive/Personal Assistant to Principal 1/2012 – 8/2013
Assisted Principal and liaised with management team on operational and administrative planning
Operated as first point of contact for Principal; used excellent judgment on sensitive and urgent requests
Arranged personal activities - dinner meetings, doctor's appointments, group travel, purchasing gifts
Managed accounts receivables including monthly statement preparation, collections and dispute resolution
Oversaw calendar management along with extensive domestic/international travel planning
Facilitated communications with all contacts by screening calls, monitoring and drafting correspondences and transcribed meeting minutes
Established relationships with IT vendors and office maintenance; ensuring efficient work environment
Barnes & Noble (Retail Bookseller), New York, NY
Executive Assistant 4/2004 – 12/2011
Supported VP of Trade, Vendor Relations and Buying divisions with front office operations
Managed calendar events for executive and division leadership
Researched and booked travel including overseeing logistics for annual team and leadership meetings; tracked travel expenses through Concur
Created/distributed financial sales reports to provide Buyers and Vendor Managers accurate sales, market-share and inventory status for top 50 vendors
Dispatched communications to the sales team regarding upcoming store reviews and merchandise initiatives
Education Morgan State University Baltimore, MD
Skills PC, MAC, Microsoft Word, Excel, PowerPoint, Access, Google Suite, Concur, PeopleSoft, SharePoint, Great Plains, and QuickBook
Melissa
Lyte
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