Service Representative Customer
Resume:
Melissa Jordan
Surprise, Arizona 85388
****************@*****.***
Profile: Motivated, dependable professional with over twenty years experience in Retail Banking and Customer Service. Versatile and flexible while maintaining job objectives. I am seeking a position that will broaden my overall business knowledge and experience with opportunity for diversification and advancement.
Experience:
10/17 11/19 First National Bank of PA
Teller
Southern Shores NC 27949
Provide customer account services by receiving deposits,
payments, cashing checks, and processing withdrawals
Answer questions regarding bank services and policies
Perform balancing procedures on a daily basis, as well as
special drawer and vault audits
Complete customer requests, special statements, copies and
referrals
06/14 7/17 Wells Fargo
Lead Teller
Southern Shores NC 27949
Provide customer account services by receiving deposits, payments, cashing checks, processing withdrawals
Answer questions regarding bank services and policies
Cross sell other or new bank products and services
Perform balancing procedures on a daily basis as well as special drawer and vault audits
Complete customer special requests, special statements, copies and referrals
Provide override capability for staff teller operating limits
Act as next step for staff teller regarding policy and procedures
8/13 6/2014 Farm Fresh Supermarket
Cashier/Customer Service Representative
Elizabeth City NC 27909
Itemize and total customer purchases, including processing discounts; collect customer payments by cash or payment card
Daily/shift balancing of cashier drawer as per company procedure
Provide assistance and information to customers as needed
8/10 8/2013 PNC
Teller
Flushing MI 48433
Receive deposits, payments, cash checks, process withdrawals
Answer questions regarding bank services and polices
Complete special customer requests, with referrals to other bank representatives
Perform daily balancing procedures and audits
Melissa Jordan
Page 2
7/91 8/2010 JP Morgan/Chase Bank
Teller Various Locations
Swartz Creek MI 48473
Receive deposits, payments, cash checks, process withdrawals
Answer questions regarding bank services and polices
Complete special customer requests, with referrals to other bank representatives
Perform daily balancing procedures and audit
Education: Flushing High School, Flushing MI
General Studies
References: Furnished Upon Request
Contact this candidate