STERVE B MICHEL
BROOKLY NY *****
Phone :347-***-****
*********@*****.***
CAREER OVERVIEW
Hands-on, High performing, Detail-oriented, Administrative Assistant with experience in customer service, and training & development.
Specialties: Executive Support, Sales Management, Marketing, Operations, Training and Development, Skilled Multi-Tasker, Staffing, Travel Management, Calendar Management, Office Coordination, Healthcare Administration, Customer Service, Social Networking, Relationship Building, Microsoft Applications, Mac and Windows Operating Systems, Multi-Lingual (Creole and French)
OBJECTIVE
Seeking a position, which allows me to utilize my customer service, administrative and organizational skills to promote growth and foster professional development.
WORK EXPERIENCE
Administrative Assistant, 07/2016 – Present
Precise Diagnostic – Mineola, NY
- Verifying insurance and precertification with multiple insurance carriers
- Answer telephones with heavy call volume
- Sorted and delivered mail
- Handled orders from customers over the phone
- Placed and received orders for stationery
- Managed accounts receivable
- Faxed and photocopied office documents
Cashier, 06/2015 – 07/2016
Dominos’s Pizza – Brooklyn, NY
- Performed food service and customer service duties, answering and resolving customer questions and concerns
- Assisted customers in choosing meals, announcing daily specials
- Operated cash register and handled all transactions
- Prepared sandwiches and operated grill and deep fryer
- Tallied register at the end of each shift
- Trained new employees on cash register and sandwich construction
- Maintained cleanliness of kitchen and counter areas in compliance with existing health codes
Administrative Assistant (VOLUNTEER), 08/2009 – 12/2009
New York University Hospital – New York, NY
- Greeted and directed visitors to desired location
- Performed data entry and retrieval on the computer
- Answered and routed incoming calls to appropriate department
- Answered multi-line telephone, routed calls, and took accurate messages
- Translated and responded to questions for visitors
- Assisted clients with the application process and various paperwork
- Scheduled appointments for clients
EDUCATIONAL BACKGROUND
ASA College, Graduated 05/2016
Associate Applied Science Degree, Criminal Justice