Shannon Salt

P.O. Box ***

Page, AZ *****

928-***-****

Email: adgtkk@r.postjobfree.com

QUALIFICATIONS/ SKILLS:

●Strong Sense of Professionalism, Work Ethic, Positive Attitude and Energy

●Readily Adapts to Changes, Great Multi-Tasking, Teamwork Skills

●Great at Organizing, Open to New Ideas and Concepts

●HCPCS, ICD-9, CPT, Medisoft Software, Moss/ Synapse

●Microsoft; Word, Excel, PowerPoint, Outlook, 10 Key proficient, Type 45wpm

●Written Communication, Process Mail, Obtain Authorizations, Data Entry, Posting Payments

●Initial Submission/Resubmission, Electronic Claims Management, Analyzing Unpaid Claims

EDUCATION:

●02/2011- 12/2012 The Bryman School Phoenix, AZ

Associates in Applied Science

●11/2012- 12/2012 Arrowhead Health Centers Glendale, AZ

Externship

EXPERIENCE:

Best Western Plus

10/2019 – 08/2020 Page, AZ

Guest Service Agent

Customer/ Guest Service

Communicate with housekeeping and maintenance

Assist General Manager with daily clerical tasks

04/2019- 09/2019 Clarion Inn Page, AZ

Guest Services Agent

Provide excellent customer services and welcoming guests to company standards

Coordination with housekeeping as well as maintenance

Assist general manager with daily clerical tasks

10/2016- 02/2018 Canyonlands HealthCare Page, AZ

Customer Service Representative

●Clerical Duties/ Administrative Skills

●answer multi phone calls/ route calls to rightful receiver

●schedule appointments, send fax, distribute mail or fax to right receiver

●assist patients, nurse, dentist, BH counselors and Dr’s with sending and receiving information

●Data Entry, insurance verification/obtaining verification from insurance, cash and credit card handling

08/2014- 04/ 2016 Dogsprings Transport and Home Care Whippoorwill, AZ

Transport Driver/ Office Clerk/ Home Care Supervisor

●Drive Clients to and from their appointments on time and safely, up keep and maintain vehicles

●Process/Submit/Obtain Authorization for claims to AHCCCS, Run PA for new clients

●Data Entry, mild Coding and Billing for on- line billing medical insurance forms

08/2013- 04/2014 Cognizant (Medix Staffing Solutions) Phoenix, AZ

Data Entry Clerk

●Maintains data entry requirements by following data program techniques and procedures

●Tests customer and account system changes and upgrades by inputting new data

11/2012- 12/2012 Arrowhead Health Centers Glendale, AZ

Medical Billing and Coding Externship

●Administrative Skills: written communication, process mail, obtain authorizations, data entry

●Process Medical Insurance Forms: initial submission, resubmission and electronic claims management

●Participate in Reimbursement Task: posting payments, analyzing unpaid claims, appeals and resubmission

12/2009- 2/2011 Freds’ Liquor Store Page, AZ

Cashier/ Store Clerk

●Customer service, cash register, stock

03/2009- 05/2009 Best Western Lake Powell Page, AZ

Front Desk Clerk

●Customer services, manage cash and credit cards, multi-line phone, clerical duties

10/2005- 02/2006 Helping Hands Agency Page, AZ

Afterschool Aide/ Transportation

●Assist disabled/ diverse adults and children

●Transport clients and the public

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