Office Assistant Administrative

JULIE TSO

Phone: 646-***-**** Email: **********@*****.***

Education:

Stony Brook University – Stony Brook, NY May 2020

B.S. in Business Management – Specialization: Operations Management GPA: 3.65, cum laude Minor: Engineering and Technology Entrepreneurship Work Experience:

IDK TONIGHT, LLC New York, NY

Operations and Research Intern July 2020 – Present

• Prepare weekly newsletter featuring date night plans, relationship articles, and local businesses to support

• Manage digital content by editing and uploading curated plans for newly launched app

• Transfer data from website to app’s database and ensure data is up to date and consistent

• Source and research businesses for future partnerships to promote app and further user audience STONY BROOK CHEMISTRY DEPARTMENT Stony Brook, NY

Student Office Assistant September 2016 – May 2020

• Monitored paperwork into faculty and staff records by scanning and sorting into computer software

• Administered clerical tasks such as updating spreadsheets, posting schedules and notices, and answering phone calls

• Assisted with arrangements of special events such as research seminars, annual gatherings, and commencement

• Utilized office machines to photocopy and collate documents needed for meetings and files SMALL BUSINESS DEVELOPMENT CENTER Stony Brook, NY

Credit Bearing Business Student Intern/Receptionist March 2020 – April 2020

• Organized set-up equipment and workshop materials such as flyers, sign-in sheets and registration forms

• Forwarded incoming questions from callers and walk-in appointments to the proper staffers

• Inputted client data entries, handle file maintenance and perform correspondence tasks

• Supported business advisors with client document preparation and meeting materials THE WALL STREET EXPERIENCE New York, NY

Operations Intern July 2019 – August 2019

• Assisted with customer service and field operations such as processing orders of bookings by phone and email

• Recorded updates on reservations and handling rescheduling and cancellations

• Tracked down projections of total number of guests per tour daily and conducted quality audits of tours offered

• Informed guests on travel itineraries, costs of packages, and regulations HARVEST HOME FARMER’S MARKET New York, NY

Marketing and Administrative Intern July 2018 – August 2018

• Promoted senior incentive program by executing outreach to local senior/community centers and hospitals

• Conducted surveys of participants to analyze effectiveness of the program from target population and compared results; increased survey response count from previous year of 50 to 168

• Visited and researched background information of other organizations for specific project initiatives

• Provided assistance to staff coordinator at each market by shortening waiting lines and completing transactions Volunteer Experience:

SBU CAT Network Stony Brook, NY

Feeder December 2019 – Present

• Attend weekly general body meetings and participate in club activities such as game/craft night and fundraisers.

• Manage feeding station by cleaning up excess debris and laying out straws to create insulation for feral cats.

• Collect supplies such as cat food and water, to prepare to feed at designated station. Skills:

• Fluent in English and Cantonese, Conversational Spanish

• Computer knowledge in Microsoft Office, Skype, Google Suite, iMovie Awards and Certifications:

• Dean’s List – All semesters (Fall 2016 – Spring 2020)

• Student Employee of the Year Award – April 12, 2017

• Internal Review Board (IRB) Certification in Human Subject Research by the NIH – June 27, 2018

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