Manager Assistant

JOSHUA PHILLIPS

*** **** **** ****. ***** Texas *8634 · 512-***-****

*************@*****.*** · www.linkedin.com/in/joshua-phillips0814 Versatile, energetic leader with 12 plus years in managing the performance of customer service-based industries, including the Fitness and Transportation industry. Results oriented with ability to recruit, train, and develop team members to deliver financial results. EXPERIENCE

JANUARY 2019 – PRESENT

AREA MANAGER, SQUARE COW MOOVERS LLC.

Responsible for all Day to Day operations in Austin Metroplex. Includes overseeing corporate call center fielding all calls and sales for entire company across Austin, Houston, Dallas and Denver markets. Oversee lone storage facility in the Austin market. MAY 2018 – JANUARY 2019

ASSISTANT VICE PRESIDENT, SQUARE COW MOOVERS LLC.

Held Assistant Vice President role as company transitioned to a different leadership model overseeing 11 locations over Austin, Dallas, Denver, Houston, Charlotte and Nashville. JANUARY 2009 – MAY 2018

MULTI UNIT MANAGER, 24 HOUR FITNESS

Responsible for communicating and upholding company standards through leading by example to manage a clean, friendly and well-maintained area of clubs. Oversaw 3 locations in the St. Louis market from January 2009 to January 2013 and then 3 locations in Austin Texas from January 2013 to May of 2018. The key point of accountability for full P&L performance and club experience.

MARCH 2006 – JANUARY 2009

OPERATIONS MANAGER, 24 HOUR FITNESS

Responsible for communicating and upholding company standards and leading by example to manage a clean, friendly, well maintained location. Ensuring that team members consistently executed the basics in punctuality, dress code, friendliness and cleanliness. Major emphasis on P&L performance of one location.

2

EDUCATION

AUGUST 2005 TO DECEMBER 2006

DALLAS BAPTIST UNIVERSITY

Studied Business Management while at DBU, team leader on track and field team for both indoor and outdoor sports.

AUGUST 2004 TO MAY 2005

SAM HOUSTON STATE UNIVERSITY

Studied Business Management while at Sam Houston State University. REFERENCES:

Available upon request.

ACTIVITIES

Outside of work, I enjoy spending time with my wife of 12 years, 8 year old daughter, and 2 dogs. We enjoy taking day trips throughout Central Texas and watching the Dallas Cowboys.

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