Executive Assistant to COO

Arantxa Lozada

Mobile ***- ***- **** Email *************@*****.***

EDUCATION

Bachelor’s Degree Journalism - New Jersey City University Jersey City, NJ May 2014 WORK EXPERIENCE

The Roxy Hotel New York, NY

Executive Assistant to President 6/2018- 7/2020 (Laid off due to COVID- 19)

• Managed and executed administrative, business, and personal support to the President and former General Manager of The Roxy Hotel

• Maintained complex executive calendars on Outlook and Gmail, 3 separate email inboxes, weekly itineraries, and professional/personal appointments

• Prepared and booked travel arrangements to include hotels, airline tickets, and ground transportation

• Streamlined and oversaw logistics for conference calls, web conferences (using Zoom, Slack & Google Meet) in- house/off- site meetings, and executed special events

• Drafted letters, contracts, presentational slides, expense reports, confidential reports, and spreadsheets

• Perfected proofreading and editing of documents and handled with upmost discretion and confidentiality

• Initiated interview screenings and new hire set- up/orientations and payroll for current team members

• Supervised operations for 5 separate departments overseeing purchasing budgets, daily day to day task, directing morning meetings and providing admin support to improve filing systems and procedures

• Strategically rebid venders to cut down on cost and unnecessary supplies, saving on storage space.

• Formulated a COVID Reopening Strategy Plan for phase 1- 3 for the entire operational side of the hotel.

• Sales Analyzed Manager revenue 12/and 2017- market 6/trends 2018 through (Promotion) Hotelligence, STAR, C- vent systems to find consumer demands and business prospects

• Assisted with sales and marketing plans to include trade shows, ad spend, travel expenses, digital media exposure, and collateral all while staying within budget Supervised team before and after meetings to provide support, distribute and collect meticulous notes and document outcomes for reports and update in Opera systems.

• Tracked action items and key issues to closure with a high degree of accountability and sense of urgency Arlo Hotels New York, NY 8/2016 – 12/2017

Sales Coordinator

• Provided admin support to Director of Sales and Marketing, Director of Events, Director of Corporate Sales, and Group Sales Managers and screened high volume phone calls to direct to the right department

• Conducted outreach to local prospect clients and lead site visits that consisted of group, entertainment, social, events, and cooperate sales

• Set up rate loading and social links through Synxis and drafted RFP contracts. SKILLS

Bilingual- Spanish, Microsoft Office Suite, Word, Excel, PowerPoint, Outlook, Gmail, Google Hangouts, Slack, Zoom, Dayforce Ceridian HCM, Content creation on social media platforms, Strong written and oral communication skills, Exceptional time management skills

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