KAYLA SYBERG
SENIOR AT WASHINGTON STATE UNIVERSITY
CONTACT
kayla_syberg
*****.******@*****.***
https://www.linkedin.com/in/kayla-syberg-415b0b154/
PROFILE
Results-oriented and motivated student capable of handling multiple tasks and working in collaborative environments. Experience with fast-paced companies and quickly adapting to new job requirements. Skilled at applying new information, problem-solving, and critical thinking while producing high quality work.
SKILLS
TIME MANAGEMENT
INTERPERSONAL SKILS
ACTIVE LISTENING
COMMUNICATION
EXPERIENCE
MANAGEMENT TRAINING INTERN – ENTERPRISE RENT-A-CAR
JUNE 2020 – August 2020
WORKED DIRECTLY WITH CUSTOMERS, SELLING COMPANY PROTECTION POLICIES
ANSWERED PHONE CALLS, TAKING RESERVATIONS, PAYMENTS, & RETURNS
BUILT MARKETING RELATIONSHIPS WITH LOCAL AUTO-BODIES AND DEALERSHIPS
DIEDIRCH ESPRESSO
APRIL 2020 - PRESENT
ENGAGED IN FRIENDLY BANTER W/ CLIENTELE TO BUILD RAPPORT AND ENSURE THEY BECOME REGULAR CUSTOMERS
TRAINER OF NEW BARISTAS ON DRINK PREP/KNOWLEDGE & CUSTOMER RELATIONSHIPS
FOCUSED ON UPSELLING NEW MERCH AND ADDITIONAL MENU ITEMS
CONFIDENTLY TOOK CARE OF MULTPLE ORDERS AT ONCE WHILE MAINTAINING ORDER OF THE STAND
PAPER PLANE CAFÉ
MAY 2019 – JAN 2020
CRAFTED SIGANTURE COFFEE DRINKS & PREPPED ASSORTED SANDWICHES
RESPONSIBLE FOR HANDLING CASH REGISTER AND ACCURATELY COUNTING AND CLOSING THE TILL
WORKED IN PEAK SUMMER HOURS HANDLING VARIETY OF CUSTOMERS FROM AROUND THE WORLD
EDUCATION
Washington State University
Aug 2017 = May 2021
Marketing Major
Communications/PR Minor
3.5 GPA
Cascade High School
2013-2017
Everett, WA
High School Diploma
3.87 GPA