E V A N S C L E R G E

*** **** **** ****** *** *B Brooklyn, NY 11210 718-***-**** adgtf5@r.postjobfree.com Long Island University

Bachelors of Science in Business ‘08

Emphasis in Acquisition

O B J E C T I V E: Experienced Healthcare I.T. Consultant focused on providing training, implementation, and technical support for hospitals and healthcare organizations transitioning to Electronic Medical Records (EMRs). Strategically utilizing clinical system knowledge to guide clinicians through system activations at various facilities throughout the U.S. Accomplished professional with exceptional communication skills and well equipped with system knowledge and expertise to support physicians, nurses, medical and ancillary staff. Epic Care Ambulatory Certified Trainer (Clindoc) NY, NY NYC Health and Hospital

December 2015 – present

• Provided classroom training to clinical staff on Epic’s EMR, created curriculums and user guides.

• Taught nurses, sight tech, PCA’s unit clerk on Epic’s functionality which includes flowsheets, treatment plans, notes, chart review etc.

• Trained unit clerk’s on how to use Epic’s unit manager functions ( discharge, transfers and bed request).

Epic Trainer (Ambulatory) Tampa, FL

University of South Florida

June 2015 – September 2016

• Provided classroom training assistance to clinical support staff on Epic’s charting tools, & formulized curriculum and user guides.

• Oversaw training for physicians on how to use progress notes, smart tools, & note writer.

• Trained physicians and nurses on daily workflow and troubleshooting issues. Epic (Ambulatory) Bronx, NY

Montefiore

May 2015 - June 2015

• Provided Elbow Support to the nurses and doctors during the Go-Live period.

• Fostered a positive roll out experience, by implementing a workflow plan easy to follow in a stimulated training environment.

• Assisted in creating & customizing Smart Sets, Smart Phrases, Orders and anything they need to help them feel confident in their workflow.

• Trained end user on My Chart functionality how to view messages, release test results, and signing up patients.

Epic Application Coordinator / Trainer (Ambulatory) Richmond, VA, West Nyack, NY & Baltimore, MD

Bon Secours Health System

August 2013 - May 2015

• Supervised trainers communication with vendor(s) installation team, reviews of the software, analysis of medical group and/or practice operations.

• Participated in the day-to-day activities of the implementation and support teams’ development and designed the application.

• Directed in current state mapping and future state workflows development, application design and development, testing support, issues resolution, application integration, implementation and ongoing support activities.

• Test printers, scanners and other 3rd party devices.

• Prepared in-depth reviews of workflows, data collection, report details, and other technical issues associated with the use of vendor software.

• Mentored efficiency of work with various teams regarding building, testing, and maintaining the training environment, as well as the development and maintenance of training materials for the training program. Cerner Consultant (Inpatient) Lexington Kentucky

St. Joseph Hospital

July 2013 – August 2013

• Provided physician’s support for day-to-day operational tasks in the EMR application.

• Assigned to float between various units providing support.

• Assist with Go-Live support: Assist end-users in EHR applications, CPOE and Clinical Documentation using various EHR applications on inpatient units, emergency departments, surgery, Med surg, and out-patient clinic

• Trained in reporting workbench, reviewing results and patient tracking

• Provided support and rounding to respective practices Cerner Team Lead Consultant (Inpatient) Buffalo, N Buffalo General Hospital

June 2013 – July 2013

• Offered CPOE support to providers and non-providers in the NICU, MICU, ORTHO, Med Surg and various medical units at Buffalo General Hospital.

• Provided one on one Hospitalist and Nurse Practitioner support in a busy 53 bed Emergency department.

• Monitored and report system issues to the build team and the Command Center.

• Assisted with overnight staffing of the Command Center / Help desk support. Cerner Team Lead Consultant (Inpatient) Buffalo, NY Kaleida Children’s Hospital

April 18, 2013 – May 2013

• Supported Cerner Millenium CPOE in NICU, PICU, MBUand Med IP Units.

• Provided Physicians support in orders, Powernotes, Powerchart, and Powerplan favorite folder compilations set up.

• Trained Physicians in the Admission, Transfer, and Discharge Process along with Med Reconciliation and workflow procedures.

• Supported Activation Leader/ Coordinator with issues and communication to support resources.

Epic Consultant (Inpatient) San Francisco, CA

Sutter Health (Herrick)

April 2, 2013 – April 16, 2013

• Worked in the HIM department assisted with updating system by scanning paper documentation into epic.

• Attended meetings with shift leads and hospital personnel to troubleshoot workflow and possible system issues.

• Floated on various floors helping nurses and doctors with patient documentation utilizing my skills of CPOE and Clindoc.

Epic Team Lead Consultant (Inpatient Stork) Reading, PA Reading Hospital

January 2013 - March 2013

• Provided floor support in NICU and Mother Baby Unit.

• Assisted Midwives and obstetricians with placing orders, med reconciliation, notes, smartphrases, and use of the MAR.

• Trained nurses and physicians on building patient list, use of order sets, and emphasized the importance of addressing BPA warnings for meaningful use.

• Demonstrated effective use of the docflow sheet for patient documenting Epic Consultant (Inpatient) Jacksonville, TX

Trinity Mother of Frances

December 2012- December 2012

• Assisted hospital staff in their use of the CPOE modules and resolving application problems during go-live.

• Supported physicians and medical staff with CPOE workflow.

• Provided elbow-to-elbow support to physicians and nurses.

• Identified and reported workflow and/or system configuration improvement opportunities.

Epic Team Lead (Inpatient/ Beacon) Greensboro, NC

Wesly Long Hospital (Cone Health)

November 2012- December 2012

• Pre-screened support applicants.

• Worked with client trainers on pre training on workflows.

• Provided training on orders, modifying and creating treatment plans.

• Assisted with cancer staging, normal infusion visits, canceling and deferring treatments.

• Helped Activation Leader/Coordinator with scheduling support resources as needed.

• Supported Activation Leader/ Coordinator with issues and communication to support resources.

• Provided at the elbow support to Physicians with building/printing patient lists, managing InBasket with co-signing of orders, communications between staff, completing charts.

• Guided Physicians at the elbow with updating and reviewing of Problem List, construction of Notes with the use of SmartTools (SmartPhrases, SmartLinks, SmartText), and setting up Preference List.

• Supported Nursing Staff with Clin Doc using Doc Flowsheets, transfer of patients between units, and accessing reports to view specific patient data Epic Consultant (Ambulatory, Inpatient, Helpdesk) Winston-Salem, NC Wake Forest University Hospital

• September 2012 – October 2012

• Worked as part of the (AES) on Wake One’s big bang go live where we went live in most of epic modules which includes (Inpatient, Ambulatory, Cadence, CPOE, and Clindoc).

• Served as the main support (AES) personnel in assisting physicians with the epic implementation.

• Aided physicians in placing orders, progress notes, smart phrases and inbasket use.

• Helped them with completing best practice charting and explained how meaningful use is important.

• Guided a team of 10 nurses in using the docflow sheet and the MAR for their workflow.

• Supported the entire Wake One’s family medicine staff in demonstrating leadership and professionalism during the implementation.

Epic Consultant (Inpatient) Portsmouth, VA

Bon Secours Health System / Physician Support

August 2012- September 2012

• Provided support to physicians, Surgeons and nurses using modules of Clindoc and CPOE.

• Making sure that orders were placed and signed and all necessary documentation were completed.

• Worked directly with a team of builders to create templates that would help optimize patient care and staffing workflow

Epic Consultant (Inpatient/Stork) Dearborn, MI

Oakwood Hospital / MBU, NICU, L&D

July 2012 –August 2012

• Provided Floor and Go live support in EPIC implementation.

• Support to MD's and nurses in clinical documentation, order entries and note writing.

• Being a liaison between doctor's nurses and other staff members in resolving I.T and help desk issues.

• Worked directly with a team of builders in creating certain templates that would aid with patient care as well as providing an efficient workflow for staff. Epic Consultant (Ambulatory Cadence / Radiant) New Orleans, LA Ochsner Medical Center Main Campus / MRI

June 2012 –July 2012

• Supported Go- live for radiology MRI department provided assistance to techs, radiologist, and front desk check in using epics radiant workflow. provided team leadership by taking a role of training staff on how to begin and end exams, completing order sets and following protocols.

• Supported Go-live using cadence workflow to check in patients, setting appointments, updating patient's demographics and linking orders to appointments

• Provided Elbow Support to the nurses and MD’s in the FBU during the Go-Live. I created a positive roll over experience by providing a workflow plan to follow and a great training environment for them. By creating Smart Sets, Smart Phrases, Order Sets and anything they need to help them feel confident in this new workflow as well as ensuring the patients receiving high quality service.

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