MANOJ BHADOLA

Phone: 825-***-****

Email: adgted@r.postjobfree.com

OBJECTIVE

Tourism is travel for pleasure; the business of attracting, accommodating, and entertaining tourists. I am part of this industry for almost 27 years & enjoy sharing my experiences with others. Objective is to promote responsible tourism to enjoy increased socio-economic benefits and improved environment. To provide tourists with authentic, educational and quality experiences to enrich their tourism experience.

SUMMARY OF SKILLS and ORGANISATIONAL EXPERIENCE

1.Worldwide Tour Services Pvt. Ltd. – (September 2007 till Now)

Currently working as COO in Worldwide Tour Services Pvt. Ltd handling Outbound Leisure/corporate clients. My job responsibilities are:

Research various destinations and means of travel regarding prices, customs, conditions, reviews etc. I have attended various international exhibitions & fam tours to gain exposure which helps me to diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.

I can suggest complete planning of a tour from beginning to end, starting from destination suggestion within clients budget, booking tickets, and accommodation, securing rental transportation etc.

Use promotional techniques and prepare promotional materials to sell itinerary tour packages

Handle unforeseen problems and complaints and determine eligibility for money returns.

Exemplary sales skills and customer oriented approach

Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc). Ability to present, persuade and communicate effectively

I have extensively travelled with groups across the globe with corporate & leisure tourist. My

other area of expertise are:

Public speaking

Guest services (Teaching & instructor)

Cultural sensitivity

Problem resolution

Destination knowledge

Coordination with locals

Ability to present, persuade and communicate effectively

Global Exposure:

Travel Fairs: I have attended various international travel fairs multiple times such as IMEX

(USA & Germany), ASEAN, Luxperience – Australia, Trenz – Newzealand, ITB- Asia, Workshop at Italy, IBTM – Spain, GIBTM – Abu Dhabi, ATM- Dubai & many more. This helped me to learn various tourism trends & to choose right suppliers & sign contract.

I have travelled to approx 40-50 countries, many places multiple times.

Work as Tour Escort: I enjoy travelling with groups to educate them about essence of particular country & share my knowledge. I have escorted many tour groups.

MICE: As of now we handle approx 1500-2000 pax per annum. The biggest Incentive conference I have handled is of 850 Pax, travelling at one go. Apart from this many small/big incentives.

Fam Trips: I have also been part of various familiarization tours conducted by tourism boards. This helped me in further strengthening my product knowledge.

2.Senior Manager – Travel Services International (Mid December 2002 – Aug 2007)

Responsibility in Travel Services Internationalwas to handle Leisure/MICE Sales and procuring Meeting/Incentive/Conference/Event/Leisure business from the Corporate and Travel Agents and direct clientele as well.

3. Manager - Leisure and Incentive

(December 1991 – October 2002)

Paradise Tour & Travels Pvt. Ltd.

Paradise tour was inbound tour operator in India. I was responsible for following:

oHandling of Leisure costing including Supplier Costing, Costing for Inbound clients, Itinerary costing and ensuring smooth operation on a Pan India basis.

oContracting with Suppliers.

oResponsible for sales for all products, FITs and Incentive.

oNegotiation with suppliers Pan India and Overseas for better profitability to the organization.

oEscorted groups to almost all parts of India.

oSourcing online hotels bookings.

oMaking brochure leisure products.

oManaging & motivating the team.

Achievements:

oWorked with various corporates like IT, Pharmaceuticals, Automobiles, Electronics, consumer goods, Liquor & many other companies. The last biggest event we handled was in July 2015, 850 passengers at Thailand.

oHandling German President in India & lot many HNI clients.

oAll India negotiations with suppliers for standardized rates.

Social Responsibility:

I am associated with Rotary organization for past 9 years. Presently I am serving as Assistant Governor of the Rotary District 3012. During my last 9 years of tenure we have done various social projects to serve the humanity.

Hobby:

I enjoy playing golf over weekends.

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