Human Resource, Management, compliancy, budgeting
Resume:
Jarrell Mickle King
*** ***** **** ******** ** **811
********************@*****.***
Personal Profile
Dynamic, competitive professional with broad-based experience in sales and administrative roles. Solid business acumen with strong customer service experience. Imaginative and innovative individual with proven communication, persuasion, and closing skills. A history of exceeding client expectations while maximizing company objectives. Experience
Regional Manager of Operations
August 2018 to Present
Surge Management
• Direct company operations to meet budget and other financial goals.
• Direct short-term and long-range planning and budget development to support strategic business goals.
• Establish the performance goals, allocate resources, and assess policies for senior management.
• Demonstrate successful execution of business strategies for company products and services.
• Direct and participate in acquisition and growth activities to support overall business objectives and plans.
• Develop, establish, and direct execution of operating policies to support overall company policies and objectives.
• Excellent interpersonal, communications, public speaking, and presentation skills.
• Solid working knowledge of budgeting, sales, business development, and strategic planning.
• Give suggestions and advise management for making key changes in planning of various issues and business decisions.
• Plan the activities of various departments and discuss it with heads of every department.
• Conduct regular meetings and sessions to make all department heads ensure that works are completed as per the priorities of the set tasks.
• Ensure all works and activities comply with legal methods, general duty care and management.
• Act as mediator for conflict resolution among various departments.
• Set and assign operational goals for departments.
• Demonstrate competence in handling team building activities and motivating the teams to give quality performance.
• Manage performance metrics for multiple departments; Billing, Payroll, Unemployment, Accounts Payable/Receivable. District Manager
August 2017 to August 2018
Surge Management
• Responsible for the effective management and profitability of operations of branched with in the assigned district and branches including achieving profit results consistent with established expectations
• Implementing a consistent business development program to maximize billable hours and sales growth, thereby increasing market share and operating profits
• Direct and mange client development activities within the office, including face-to-face customer contact to create and develop a good business relationship with existing customers and retain and build additional revenues
• Recruit, select and train all branch managers using guidelines and materials developed and provided by Company Headquarters and Administration.
• Implement effective HR policies to ensure all practices are in compliance with labor and employment regulations.
• Increased employee retention above 90% by rigorously maintaining a positive work environment.
• Develop targeted outreach recruitment programs to recruit more minorities and meet affirmative action requirements. Aflac Sales agent
March 2017 to Present
Aflac Georgia South Region
• Cold calling on businesses that currently do not offer Aflac benefits to employees.
• Managing accounts and making sure that all claims get filed and paid.
• Recruiting new agents into the business.
Regional Manager of Operations
January 2016 to March 2017
Aspen Dental- Atlanta South West
● Supports practice operations for a group of 7 Aspen Dental-branded practices.
● Develops close working partnerships with supported Dentist and Office Managers in the practices.
● Lead process improvements and growth initiatives with full profit and loss responsibility.
● Achieve business goals, revenue and profitability objectives through a motivational style while assessing all office staff making certain all staff demonstrates knowledge of the business model, operating procedures and protocols. Office Manager
January 2015 to January 2016
Aspen Dental – Columbus, GA
● Directs daily operations to sustain patient satisfaction, exceed assigned revenue goals, and ensure company initiatives are achieved.
● Assists with branch staffing needs across region to support operational readiness.
● Develops and manages multiple Doctors’ schedules to attain efficient patient care while increasing branch growth and revenue.
● Utilizes reporting and financial data to support continuous improvement cycles.
● Indentifies and leverages business drivers that have direct impact on profits and losses.
● Helps chair side with the doctor when needed with procedures, xrays, sterilization, and room set up. Patient Service Representative
August 2014 to January 2015
Aspen Dental – Columbus, GA
● Ensured patient charts are properly created with all necessary forms completed and placed appropriately according to schedules.
• Entered insurance breakdowns correctly and timely to provide patients with accurate estimate of treatment plan.
• Acted as secondary consultant to Office Manager for consultations of new patients. Assistant Buyer
August 2012 to February 2013
Callaway Gardens – Pine Mountain Ga.
• Maximized budget to improve efficiency, raise quality standards, consolidate procurement processes, and boost company bottom line revenue.
• Facilitated small group training and mentoring to develop and share best demonstrated practices to perpetually improve internal and external customer experiences.
Elementary Teacher
September 2011 to February 2014
Harris County School District – Hamilton, GA
• Communicated with parents to determine practices that encouraged and fostered best possible outcomes for student learning and retention.
• Forged partnerships with senior school administration and district management to develop meaningful relationships with parents to promote in depth involvement with student learning. Education
Columbus State University – Columbus, GA May
2003 Bachelor of Early Childhood Education
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