Budgeting and Accounting Business Development Business Plan Dev.

Dominick Arrigo

**** ******* ******** ****, ******** NC 28104 704-***-**** **************@*****.*** Senior Manager: Sales and Operations

Business development savvy combined with extensive operational management experience and technical knowledge has repeatedly been applied in complex environments to create increased efficiency and profitability. Proven track record of scaling organizational and operational capabilities for significant and sustained growth. Singular ability to successfully win the sale and effectively lead multi-faceted infrastructure projects in a wide variety of industries. Industry Sales and Project Experience

Data Center Educational Government Healthcare New Construction Retrofits Television Studios Skills Summary

Budgeting and Accounting

Business Development

Business Plan Development

Cash Flow Management

Client Relations

Conflict Management

Continuous Improvement

Customer Service

Field Management

Fleet Operations

Labor Union Relations

Negotiation Strategies

Organizational Management

Process Development

Project Management

Resource Planning

Safety Programs

Sales Strategies

Strategic Planning

Training and Certifications

Professional Experience

AFL Enterprise Services, Monroe, NC

Executive Director, June 2019 to March 2020

Provide strategic leadership, operational direction while developing strong relationships with client base ensuring all business goals and objectives are met and Environmental Health & Safety (EHS) standards are adhered to and cost effective practices are enforced.

Key Highlights:

• Led a management team of 11 that was responsible for 254 employees in the MidAtlantic, Southeast and Southwest regions.

• Oversaw a $40-45MM budget that includes all personnel, overhead, training, tools, fleet, and office expenses.

• Provided leadership, management and support to the overall organization. Develops, communicates and implements plans to support the business’ overall growth and performance goals.

• Developed and executed strategies to deliver both organic growth and new business development opportunities including customer and market development as well as geographic expansion (organic and M&A).

• Achieved financial objectives by preparing budgets, scheduling expenditures, analyzing variances, compiling and studying costs and initiating corrective actions.

• Developed, executed and met business plans including revenue, profit, overhead and material costs.

• Drove for performance beyond the financial plans. Ensured that corrective actions are identified and enacted in the event that financial plans are not being met.

• Ensured that customer needs are identified and supported. Developed various customer performance targets and methods to measure business performance with personal engaging in developing customer relationships.

• Ensured that operations are efficient, productive, safe and environmentally friendly.

• Ensured that product and process quality targets are set and performance metrics are managed and measured.

• Provided clear leadership and ensure that resources and provide support as necessary.

• Maintained professional and technical knowledge by participating in professional societies, establishing personal networks, and understanding the global competitive landscape. Dominick Arrigo – Page 2

AFL Enterprise Services, Monroe, NC

Director of Operations, April 2018 to May 2019

Manage all operations and capabilities enterprise-wide for voice and data low-voltage installations, as well as audio/video, security, data center, in-building wireless (DAS) and other low-voltage offerings. Generate business development opportunities across all service offerings throughout the geographic footprint to grow the organization’s bottom line. Develop and maintain lasting client relationships by providing dedicated customer support and expert guidance in problem resolution and strategic planning, and by ensuring all field installation teams provide timely and high quality customer service.

Key Highlights:

• Led a management team of 6 that was responsible for 180 employees in the Southeast and Southwest.

• Oversaw a $40-45MM budget that includes all personnel, overhead, training, tools, fleet, and office expenses.

• Provided much-needed labor relations experience to help AFL more effectively navigate the parameters of working with field crews located in union cities.

• Nominated for President’s Club.

ComNet Communications, Frederick, MD and Bethel, CT Eighteen-year tenure in progressively significant roles selling and successfully delivering technological infrastructure installations. A key contributor during that time to the organization’s exponential growth from $16M to $126M. Division Manager, 2012 to 2018

Recognized the opportunity and need for ComNet to expand its physical presence into the Mid-Atlantic region in order to better serve clients located there. Built, presented, and sold the business case for this key strategic move to senior leadership. Selected as the Division Manager and implemented the entire expansion: scouting and selecting the real estate, hiring and training staff, and setting up the office. Oversaw complex infrastructure installations up to $3MM. Key Highlights:

• Grew sales in new region from $0 to $9M while supporting $5M in additional accounts from other regions.

• Developed, mentored, and managed extensive group of office and field staff consisting of project managers, estimators, business development personnel, administrative staff, and technical resources.

• Fostered and managed key relationships (integrator, customer, subcontractor, and vendor) to ensure highest capability and probability of winning and successfully completing complex infrastructure projects. Operations Manager, 2003 to 2012

Managed all operations for the Northeast Division, including 16 project managers, 100-120 technicians, and other staff. Key Highlights:

• Grew yearly revenue from $9MM to $32MM and average gross profit from 18% to 27%.

• Improved efficiency and performance by creating and implementing cost accounting procedures, safety programs, purchasing processes, and expanded technical and professional training programs.

• Successfully negotiated labor agreements for ComNet with the Communication Workers of America, Local 1107. Senior Project Manager, 2001 to 2003

Simultaneously managed large scale infrastructure projects and 5-6 project managers running additional projects. Project Manager, 2000 to 2001

Successfully managed a caseload of complex voice and data infrastructure projects in a variety of environments. MTA MetroNorth Railroad, New York, NY

Maintainer Test and Signal Maintainer, 1992 to 2000 Implemented the testing, maintenance, and management of the communication and signal systems for the entire MetroNorth footprint, which included New York City, the Hudson Valley, and Connecticut. Dominick Arrigo – Page 2

SW Telecom, Mahopac, NY

Project Team Leader, 1992 to 2000

Managed numerous commercial voice and data infrastructure installations in New York, New Jersey, and Connecticut. Teca Corporation, Pleasantville, NY

Production Technician, 1990 to 1991

Provided direct prototype and production labor to solid state medical electronic equipment. United States Air Force, Various U.S. Bases

Air Transportation Specialist, 1986 to 1990

Managed civilian and military personnel in all aspects of air transportation and logistics. Created procedural manuals, training programs, and safety standards. Honorably discharged with a Rank of E4. Professional Memberships

• Member, BICSI: a professional association advancing the information and communication technology community.

• Member, CoreNet Global: the global association for corporate real estate.

• Member, Project Management Institute: a professional organization for project management. Education

• SUNY Empire State College: Bachelor of Science in Business Management and Associate Degree in Business Administration.

Certifications

• Villanova University: Master Certificate in Applied Project Management.

• Associated Builders and Contractors/Construction Education Center: Safety Officer Certification and 30-hour OSHA Certification.

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