Shyne Liu
Brooklyn, NY *****
********@*****.***
(718) 790 – 7969
SUMMARY
I am organized, detail-oriented, and able to prioritize effectively to accomplish multiple tasks under pressure. I am also creative, active and able to maintain a positive attitude and strong work ethic.
EDUCATION
University of Southern New Hampshire June 2015
Bachelor of Sciences in Fashion Merchandising Management
WORK EXPERIENCE
Pronovias U.S.A., Inc. New York, NY
Regional Wholesale Accounts Management August 2016 – Present
Oversee seasonal order entry process to ensure accuracy and meet Production deadline
Maintain close relationship with retail buyers in order to manage receipt plans and product concerns
Communication with Production team on delivery timeline and relay info to account execs and buyers
Coordinate Trunk Shows for East Coast clients (Scheduling, web listing, communicate with logistic for shipment accordingly)
Purchasing (process buy, check available stock, review if client is an authorized dealer, communicate with supplier if item will arrive on a timely matter)
Maintain liaison with logistic and accounting for order completion
Partner with the Sales Agent team in order to meet and exceed sales and customer service expectation
Kleinfeld Bridal Corp. New York, NY
Alteration Administrator September 2013 – August 2016
Ensure the completion of clients’ requests and fitting with production manager
Insure the completion of work for customers’ fitting with production manager according to appointments
Analyze comprehensive details on dresses before distributing to specific fitter
Collaborate with Public Relations team on fashion PR projects and events at fashion shows and in-store exhibitions (Fashion Shows, Photoshoots, Fashion Events, etc.)
Head of Financial Representative (October 2009 – September 2013)
Handled financial transactions with customers including credit card disputes and other payment issues
Provided customer service for order payments and follow up on delivery of items
Arranged and ensured proper shipment of purchased items
Tracked and managed cancellations and forfeitures of all bridal related transactions
Inventory Maintenance Assistant (March 2007 – October 2009)
Provided assistance to customers with inquiries
Organized and categorized dresses by vendor to keep stock room in an orderly condition
Reviewed contracts and resolved any disputes on terms of contracts
SKILLS AND INTERESTS
Computer Skills: Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), AS400 Program Systems, M3, Clima