B A J A N
R O D R I G U E Z
***********@*****.***
Orlando, FL 32804
PROFESSIONAL SUMMARY
Personable bartender/server with 7 years of service industry experience and proven history of accuracy and quality in high-volume environments. Works busy shifts to serve upwards of 50 customers, while adhering to all safety, sanitation, and quality standards. Memorizes full menu and seasonal selections to provide updated information to guests and make recommendations.
SKILLS
Craft cocktail preparation Cocktail list development Beer and wine recommendations Recipe and menu memorization Mixology Bar restocking
Customer service Safe food handling procedures
Garnish drinks Pair food and wine
Multitasking Attention to detail
EXPERIENCE
Bartender, Rusteak Restaurant & Winebar, Apr 2016 - Aug 2020, Orlando, FL Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions.
Maintained updated knowledge of cocktail, wine, and beer menus and memorized all in-house recipes to create cocktails aligned with company standards. Introduced new cocktail promotions that were popular with customers and increased sales during promotions.
Cleaned and sanitized glassware and flatware and stored in bar areas for easy access.
Crafted beverages from well, top-shelf, and specialty spirits according to menu recipes or patron requests.
Greeted patrons seated at bar, provided menus, and memorized or recorded drink and food orders.
Used POS system to process cash and credit card transactions. Server, Hillstone Restaurant, Feb 2014 - Feb 2016, Winter Park, FL Greeted all guests with smile and friendly greeting. Cleaned and reset tables quickly between each customer group. Trained new servers in restaurant procedures and customer service standards. Assisted guests with making menu choices.
Kept hostess team informed of table progression and availability. BR
May 2015
Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.
Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
EDUCATION
Associate of Arts, English Language And
Seminole State College of Florida - Sanford, FL