Sales

ROSYLIN PHILIP

A-***, Sai Prasad Chs, Deepali Park, Manjarli road,

Badlapur - West 421503.

771-***-**** *************@*****.***

OBJECTIVE

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

EXPERIENCE

Karvy Data Management

October 2016 - January 2020

Sr. Quality Analyst

1. Overall 3.3 yrs of experience into BPO at Karvy 2. 1.8 yrs as Telecaller for IDFC process and 1.3 yrs as Sr. Quality Analyst Idea Company

January 2015 - August 2016

Team Leader

1. Worked as a Field executive for the company.

2. Lead and Managed a Team of 10 Members.

EDUCATION

Pragati College

2020

Pursuing BMS

52%

SKILLS

Sales

Problem Solving

Ms-Office and Excel

Team Handling and Organisation skill.

Analysis

PROJECTS

ACE Initiative

1. To Increase the Contact to Lead percent by every 2 - 3% so as to increase the productivity . Karvy Premiere League

1. To Improve the Quality score of the Agents which was 85% 2. To Increase the productivity of calls

ACHIEVEMENTS & AWARDS

Best Employee of the Year 2017

Promoted as Quality Analyst at 2018

Best Quality Analyst for the year 2019

ROSYLIN PHILIP

LANGUAGE

English, Hindi, Marathi, Malayalam, Tamil

INTERESTS

Travelling

Reading Books

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