Administrative Assistant Office

EXPERIENCE SUMMERY SKILLS & STRENGTH

WORK EXPERIENCE

CENSUS 2021 OF INDIA-NPR Project Under Nagar Palika Balasinor, India

Technical Assistant - From 06th Dec 2019 to 31 Jul 2020

üProviding Executive Assistance to Chief Executive Officer of Balasinor Municipal Corporation.

üCalendar management & travel arrangement for executives appointed for Census 2021.

üMonitoring entire process & progress of census 2021.

üPreparation, finalization and creation of Location Master Database.

üAppointment, User Creation & User Management for supervisors & enumerators.

üEnumeration Block Carving, Block Creation, Block Serializing.

üDistribution & Allotment of Enumeration Block (EB) to Enumerator & Supervisor.

üPreparing productivity of supervisors & enumerators.

üPrepare, approve & authorize payments of supervisors & enumerators.

üManaging resources used for process of census 2021.

üCollecting & uploading & backup data of population.

üPreparation of summery report & upload to State level.

Daeshin Plant Construction Co., Ltd. – Karbala Refinery Project, Iraq

Admin Assistant – 05th Oct 2018 to 28th Apr 2019

üPerforming all daily HR-Administrative & Office-Clerical routine tasks with accuracy & as per schedule.

üHandling new employee joining procedure as well as Employee Induction, Medical & Training.

üSupervising distribution & record keeping of Walkie Talky Radios Winter Jackets, Coverall etc.

üMaintain employees & departmental files & records in both paper & electronic format.

üSupervising Punching & Preparing Daily Present & Absent report.

üPreparation & distribution of Employee Timesheets & Salary Sheets & resolving issues related to it, if any.

üSupervising & monitoring vacations as well as preparing & review Final Settlement.

üMonitoring & managing bus schedule & Controlling manpower.

üMaintaining a clean reception area, including lounge and associated areas.

üScreening & shortlisting applicant resumes and coordinating for in-person or skype interviews.

üCo-ordination with manpower consultancy at Mumbai, Delhi & Baroda in India & Dhaka in Bangladesh.

üResponsible for Calendar Management & Travel Arrangement for executives in all department with no conflict.

üPreparing and editing letters, reports, memos, and emails as well as recording meeting of minutes.

üMaintain & inventory for supply of Main Office, Site Office, Site Areas & Camp Areas.

üReceiving worker’s Site & Camp issues & resolving by coordinating with Camp Office or relevant authority.

üDeveloped macros using MS-Excel & MS-Access VBA to reduce processing time by 50% with 100% accuracy.

üPerforming all IT support tasks such as troubleshooting LAN, WAN & Wi-Fi, Printer & Lamination machine, IP Phone, CCTV as well as setting up Desktop Computers for new employees at both Main Office & Site Office.

üImprovised bandwidth utilization by Allotted bandwidth to employees as per there requirement for which received Work Achievement award entitled under extraordinary performance.

TATA Telecommunication Services Ltd. – Ahmedabad, India

NOC & Operations Executive - 23rd Mar 2015 to 25 Jul 2017

üMonitoring network performance using WhatsUp Gold Network Monitoring Tool.

üHandling team of 17 persons includes technical maintenance engineers & fiber optic technicians.

üDeveloped and implemented procedures for preventive maintenance, backup and data recovery.

üDeveloped cost estimates for system and component implementation and operation.

üReporting technical challenges and providing proposed resolution strategies to senior management.

üTroubleshooting VLAN, Ping Drop & Slow Speed Issues & providing solutions as well.

üPreparing RFO – Reason for Outage Sheet for down sites which came up during day.

üConfiguring & managing Cisco 2950 & Cisco 3750 Switches, also creating backup of these switches as well.

üPreparing & providing Daily Productivity Report & Ring Spur Details for HQ.

üManaging & leading 24 X 7 NOC Shifts.

Al-Fares Trading Company, Dhahran, Saudi Arabia

Administrative Assistant - 13th Jun 2012 to 28th Aug 2014

üManaging & Distributing workload among more than 110 employees as per their ability.

üSchedule Medical & Training, Iqama etc.

üPreparing Punching Report, Time Sheet, Salary Sheet & Handling salary related issues of employees.

üPreparing Daily Present & Absent report & Handling Warning Notice & Apology Letters.

üMaintain Employee files, logs records & database, Passports copies, Contracts copies & All Other documents.

üSupervise unloading containers & Preparing Purchase Report & discuss it with Purchase Dept. for finalization.

üMonitors inbound/outbound shipment arrival/departure times

üAnalysing Showrooms requirements & ordering to load required material. & Managing Inventory Control System.

üCommunicating with the H.O. regarding all issues of employees & solve those issues.

üManaging, tracking & Ordering Office Consumables & Camp Consumables.

üProviding technical support such as troubleshooting LAN, WAN, Wi-fi, Scanner, Printer, Photo Copier & Lamination Machines, Computers etc.

üTroubleshooting & solving the issues related to “Peoplesoft” ERP program.

Saral Software Solutions Pvt. Ltd.-Ahmedabad, India

System & Network Administrator – 10th Nov 2007 to 10th Jun 2012

üAllocation of workload among total 250 In-House & Home-Based Medical Transcriptionists.

üAdministering Microsoft Windows Servers (Active Directory), Microsoft Workstations & performed all levels of hardware and software systems support for 160 computers.

üHandle all aspects of system administration, responsible for the entire LAN administration like fault isolation, troubleshooting, connectivity problems, bandwidth utilization, performance monitoring and documentation, performance enhancement, load balancing etc., network security like user rights, group policy, firewall (iptables) and protection against spam & virus etc.

üInstallation, maintenance & troubleshooting of Window based servers as well as Linux based servers such as ADS, DNS, DHCP, IIS, Samba, NFS, NIS, Apache, Sendmail, Squid, FTP, Gateway Server and MySQL Server.

üResponsible for supervision of backup and disaster recovery operations.

TATA VSNL Broadband, by Ma Foi Management Consultants Ltd.-Ahmedabad, India

Field Engineer – 1st Jan 2007 to 28th Feb 2007

üInstalling & configuring Internet.

üConfiguration of modem cum routers for Internet Connection.

üTroubleshooting & Solving Problems with Internet Connections.

Harsh System Pvt. Ltd.-Ahmedabad, India

Hardware & Network Engineer - 12th Apr 2006 to 25th Dec 2006

üInstallation, configuration, & troubleshooting any Server & Client Operating System.

üEstablishing small networks using Star Topology with Switches & Hubs.

üTroubleshooting & solving problems from both client side & server side over network.

üInstallation of Windows NT 4.0 PDC & BDC. Creation of Users & Groups on Windows NT 4.0 Servers.

üInstallation of Windows 2000 Server Standard Edition & Windows 2003 Enterprise Edition. Installation of Active Directory & Creation of Users & Groups.

FAM Info Systems-Baroda, India

Programmer Cum System Analyst – 15th Jun 2002 to 30th Jun 2004

üCoding Using VB6, Debugging Code.

üAnalysing Existing System & Designing Proposed System.

üProviding training for basic programming skills.

ACADEMIC PROFILE

üDegree in BACHELOR OF COMMERCE [B. Com] from C. & S. H. Desai Arts & L. K. Doshi Commerce College, Balasinor, Gujarat University in the Apr. 2001.

üH.S.C. from Shreyas High School, Balasinor, Gujarat Secondary Education Board in Apr. 1998.

üS.S.C. from Mohammadi High School, Balasinor, Gujarat Secondary Education Board in Apr. 1996.

CERTIFIED COURSES

ü[MCP] - Microsoft Certified Professional - Certified Engineer for Exchange Server in Jun 2007.

ü[CCNA] - Cisco Router Training – Zoom Technologies (India) Pvt. Ltd., Hyderabad in Jun 2007.

ü[RHCE] - Linux Administration – Zoom Technologies (India) Pvt. Ltd., Hyderabad in Jun 2007.

ü[PC Hardware] – Zoom Technologies (India) Pvt. Ltd., Hyderabad in May 2007.

ü[MCSA] - Windows Server 2003 Zoom Technologies (India) Pvt. Ltd., Hyderabad in May 2007.

ü[Exchange Server 2003] – Zoom Technologies (India) Pvt. Ltd., Hyderabad in May 2007.

ü'A+', 'N+', MCSE, CCNA, UNIX & LINUX from ECIL – ECIT Govt. Enterprise, Ahmedabad in Dec 2006.

ü[PGDCA] - Postgraduate Diploma In Computer Application from Gujarat Law Society, Institute Of Information Technology [GLSIIT], Ahmedabad in Sep 2002.

ü[HDCPA] - Honours Diploma In Computer Programming Application with 'A+' grade from AISECT Computer Education, Balasinor in Mar 2001.

ü[DTP] - Desktop Publishing with 'A' grade from C. & S. H. Desai Arts & L. K. Doshi Commerce College Computer Education Centre, Balasinor in Dec 1999.

ü[DCS] – Diploma In Computer Science with 'A' grade from C & S. H. Desai Arts & L. K. Doshi Commerce College Computer Education Centre, Balasinor in Jul 1999.

PERSONAL DETAILS

üDate of Birth : 30th Jan 1981

üMarital Status : Married

üLanguage Known : English, Hindi, Gujarati & Arabic

üNationality : Indian

üAddress : Opp. Mohammadi High School, Bhavsarwada, Talav Darwaja, Balasinor - 388255.

üIndian Driving Licence : GJ35/0005411/2019

PASSPORT DETAILS

üPassport No : New-M7885449 (Old-F2094702)

üIssue Date : 06/04/2015

üExpiry Date : 05/04/2025

üPlace of Issue : Ahmedabad – Gujarat

AFFIRMATION

Taking the above-mentioned facts which are correct to the best of my knowledge. If I am given a chance to serve myself to your esteemed organization, I assure my best services at all the time and all the levels.

Al-Fares Trading Company, Saudi Arabia

Administrative Assistant – 10th Jun 2012 to 28th Aug 2014

üManaging & Distributing workload among more than 110 employees as per their ability.

üSchedule Medical & Training, Iqama etc.

üManaging Punching Report, Time Sheet & Handling Punching Reports as well as Salary issues of employees.

üPreparing Daily Present & Absent report & Handling Warning Notice & Apology Letters.

üMaintain Employee files, logs records & database, Passports copies, Contracts copies & All Other documents.

üCommunicating with the H.O. regarding all issues of employees & solve those issues.

üUnloading containers & Preparing Purchase Report & discuss it with Purchase Dept. for finalization.

üAnalysing Showrooms requirements & ordering to load required material. & Managing Inventory Control System.

üCommunicating with the H.O. regarding all issues of employees & solve those issues.

üProviding technical support such as troubleshooting network problems, printing problems, E-Mail problems, installation of various hardware & software etc.

üManaging, tracking & Ordering Office Consumables & Camp Consumables.

üTroubleshooting LAN, WAN, Wi-fi, Scanner, Printer, Photo Copier & Lamination Machines, Computers etc.

üTroubleshooting & solving the issues related to “Peoplesoft” ERP program.

üSupervising distribution & record keeping of Walkie Talky Radios Winter Jackets, Coveralls & Other PPEs etc.

SHAIKH MOHAMMAD RAFIK M.

Administrative Assistant

Aspire to join a reputed company to

Perform my best abilities as

Administrative Assistant

******.******@*****.***

+91-635*******, +91-973*******

Gujarat – India

******.******@*****.***

www.linkedin.com/in/rafik-shaikh-186b55169

MIS Reporting, Minutes Of Meeting & Presentation

Calendar Management & Travel Arrangement

Accuracy, Efficiency, Adaptability & Multitasking

MS Office Suit & Database Management

MS-Excel & MS-Access VBA (Macro), MS-Power Point

Office Inventory Control & Inventory Management

Record Keeping & Document Management

Total Work Experience - 12.5 Years

Admin Assistant – 3 Years

System Admin Cum Network Admin - 7.5 Years

NOC & Operation Executive – 2.5 Years

Programmer Cum System Analyst – 1.7 Years

Gulf Experience – 3 Years

TATA Communication Services Ltd. – Ahmedabad, India

NOC & Operations Executive – 23rd Mar 2015 to 25 Jul 2017

üPerforming task of monitoring network performance using WhatsUp Gold Network Monitoring Tool.

üManaging & Maintaining Team of 17 person.

üCall Assignment of Sites Down to Field Engineers & Fiber Team & providing technical support to make sites up.

üReporting technical challenges and providing proposed resolution strategies to senior management.

üTroubleshooting VLAN, Ping Drop & Slow speed Issues & providing solutions as well.

üPreparing RFO – Reason for Outage Sheet for down sites which came up during day.

üConfiguring & Managing Cisco 2950 & Cisco 3750 Switches, also creating Backup of these switches as well.

üUninstalling & Replacing EDNs in PEM & Clearing customer sessions.

üPreparing & providing Daily Productivity Report & Ring Spur Details for HQ.

üManaging & leading 24 X 7 NOC Shifts.

üHandling task of old site removal & new site installation.

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