Data Analyst Marketing

Easton Tsui

adgst0@r.postjobfree.com 310-***-**** Los Angeles, CA

SUMMARY

College graduate in Management Information System seeking for an entry-level position. Experienced in data analysis, product and project management, with strong communication skills and a result-oriented attitude. Led multiple school project teams to complete data analysis and reporting assignments, utilized advanced analytics tools such as Tableau, Google Analytics, and Power BI. Supported on-time completion of digital transformation project as a Digital Commerce Intern at California Coast Credit Union

WORK EXPERIENCES

California Coast Credit Union Jun. 2019 – Aug 2019

Digital Support Analyst Intern San Diego, CA

Liaised with vendors to make adjustments to products based on customer feedback learned through supporting a Scrum Master & Product Manager in conducting market surveys

Coordinated with marketing, product experts, business units, and developer teams to ensure our digital experiences reflect our commitment to member experience

Executed competitive analysis to create and adjust user stories to increase customer satisfaction

Acted as liaison between IT, vendors, and support teams while supporting projects towards completion

Analyzed and documented functional and business requirements and translated them to the marketing team

Far East National Bank Jun. 2017 – Aug. 2017

Customer Service Representative Los Angeles, CA

Led training for new tellers

Trained in bank protocol including but not limited to wire transfer, teller work, ACH processing

Communicated and provided suitable banking products to customers

Initiated high value wire transfers and created audit reports following all protocols

SKILLS & INTERESTS

Trilingual in English; Mandarin; Cantonese

Advanced skills in Words; PowerPoint; Excel; Google Analytics;

Intermediate skills in Tableau; Agile project/product management; SDLC; Reporting; SAP ERP; Salesforce

Beginner skills in SQL; R; Power BI;

EDUCATION

San Diego State University May 2020

Bachelor of Science, Management Information System, Minor in Marketing San Diego, CA

Dean’s List Recipient Fall 2020 and Spring 2020

Studied abroad in Mannheim, Germany during Fall 2018 (Universität Mannheim)

Leadership Experiences: Student Representative, Instructional and Information Technology Committee; Board Member, Financial Affairs Board; Secretary, University Affairs Board

SCHOOL PROJECTS EXPERIENCES

Department of Defense – US Navy (SDSU MIS 496) Mar. 2020 – May 2020

Data Analyst

Located and analyzed various databases

Created formal reports and interactive Tableau dashboards to communicate key metrics

Optimized Navy pilots’ training periods and presented reports to Navy officers and generals

Pawkage Inc. (Case Competition) Jan. 2020 – May 2020

Ranked second in best reporting at International Collegiate Business Strategy Competition

Effectively used filters and hierarchy features in Tableau to analyze historical data and current trends

Recommended marketing and pricing improvement to execute teams

Presented reports to former Fortune 500 executives

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