Quality Engineer

V Priyadharshini

E-Mail: *******************@*****.***

Mobile: +91-996*******

QUALITY & SERVICE ENGINEER

Quality Operations ~ Trouble Shooting ~ Vendor Development CAREER BRIEF

A competent professional with 13 years of extensive experience in Manufacturing, Quality and Service department

Previously worked with USP SOLUTIONS PVT,LTD. (CIJ printers sales & service) As Service Engineer AREAS OF EXCELLENCE

Testing & Trouble shooting

Testing all types of motherboard

Analyse the circuit for defected pcbs

Trouble shooting all types of motherboard, control pcb, front panel pcb and drive pcb Quality Assurance /Control

Developing Quality plans & schedules, arranging for resources to ensure achievement of organisational targets as per parameters.

Preparing IQC process concepts for optimisation, yield improvement and developing guidelines for the sequencing of manufacturing activities on the shop floor. Managing overall operations with a view to ensure timely accomplishment of production targets within the time and Quality parameters.

Monitoring adherence to quality systems & conducting internal audit to ensure the compliance of systems. Preparing operating procedures, quality alerts, method statements, inspection criteria’s, check lists, acceptance criteria, checking raw materials as per company standards. Attending Customer complaints, cause prone, corrective actions taken and closures of complaints in time Analysing and releasing raw materials and finished products, bought-outs as per pre-set quality parameters. Ensuring quality control of incoming raw materials, conducting Rejection Analysis at vendors’ end and carrying out vendor quality audit for improvement of product quality on their site. Quality Management Systems

Developing and implementing system (ISO9001/ISO14001) and product certification compliance. Documenting, implementing & attaining continual improvement of Quality Management System. Co-ordinating internal audits, conducting analysis of non-compliance, ensuring their timely closure with effective CAPA (Corrective & Preventive Action).

Handling multiple customer profiles and Quality system requirements. Vendor development

Developing long-term partnerships with suppliers; managing day-to-day supplier performance of vendors to ensure meeting of service, cost, delivery and quality norms. Analysing the performance of the vendors based on various criterions such as quality/ technology improvement rate, timely delivery, etc.

Reviewing vendor quality status, plan actions to attain continual quality improvement of vendors. New Product Introduction

Understanding overall operations for improvement of existing products with thrust on reducing rework cost and improving inspection defect filtration through Quality concepts Start-up of new products like Falcon UPS, Home and Solar Inverters, Vesta, Sunbird ORGANISATIONAL CONTOUR

Since Feb’20 To Till Coinex Forex service Pvt.Ltd,. Chennai Accounts & Admin Key Deliverables

Encash of all foreign currency

Sale of all foreign currency to public and bulk

Providing customer support for receiving money from western union & money gram Maintaining purchase and sale of FC stock through soft exchange software Handling INR tally and FC tally

Maintaing daily cash croll & FC stock details with Excel Maintaining all documentation for Fc sale, purchase, western union and money gram. Since Mar’16 To Jan’18 USP Solutions Pvt.Ltd,. Chennai Service Engineer Key Deliverables

Testing and monitoring CIJ Printers, Hi-Resolution Printers and TTO Printers Analyse the circuit of printer pcbs

Troubleshooting the defected printer pcbs

Manufacturing Alarm

Sensor connectors wiring and testing

Developing monthly plan for Service Targets – Internal and creating a reports Coordinating the product development including requirement analysis, prototype development and testing. Reviewing engineering drawings, technical specifications. Since Feb’11 To Feb’16 Consul Neowatt Power Solutions. Chennai Quality Engineer Key Deliverables

Managing IQC operations, In charge for PCB Inspection section New Product introduction – Readiness Check and Quality compliance Vendor development – Performance Auditing, Yield Monitoring, Quality rating & ranking Internal Auditor Certification – ISO 9001 and ISO 14001 Well versed with the modern Quality Management techniques/concepts like: Total Quality Management (TQM), 5S, Failure Mode Effect Analysis (FMEA), Control plan, Statistical Process

Control (SPC)

Developing monthly plan for QCD Targets – Suppliers and Internal and creating a MIS reports. Coordinating the entire product development including requirement analysis, finalisation of specifications, process designing, prototype development and testing. Reviewing engineering drawings, technical specifications, Pre-requirements for samples & approval of the raw materials.

Ensuring cost reduction by implementing new techniques and product improvement. Planning, implementing & monitoring technological changes to enhance productivity and quality. Monitoring adherence to quality systems and complying with ISO-14001, ISO-9000, maintaining requisite documents.

Analysis through 7 Q.C. Tools, Fishbone chart, 5-why sheet, counter measures for day to day problems etc. Examining the quality on line and repairing on line before give to next customer (Quality Department); providing hourly feedback of defects to production department from PQC Inspection. Developing long-term partnerships with suppliers; managing day-to-day supplier performance of vendors to ensure meeting of service, cost, delivery and quality norms. Preparing MIS reports & other statements with a view to apprise management of the process operations and assist in critical decision-making process.

Facing Customer audits – SGE, ISO etc., and ensure quality department compliance Overseeing calibration & Measurement system analysis (MSA) of measuring instruments, equipments & gauges as per the stipulated plans.

Statistical process capability study & analysis the rejection / rework data for both Incoming and In-process Conducting: In-process, Final product, DOC & layered process audit. On-Job Trainings for all new QA team members.

Hands on experience of managing complex and demanding projects successfully – SAP QM Module Proven results on planning, development, and implementation of printed circuit board assembly (PCBA) processes including failure analysis during the new product introduction. Responsible for PCBA Inspection section and provide continuous feedback to supplier and ensuring compliance with applicable standards (IPC-610 D)

Since Nov’07 to Dec’10 SOLTRONICS. Chennai Quality Control Quality check for Generator Safety Units, Generator Control System, Inverter, SMPS & various mother board Pre- QC & Post QC for Assembled PCB

Both Through hole & Surface mount

Testing & trouble shooting

Preparing layouts & manuals

Preparing daily test report & quality report

Sending reports to customer

Delivered highly quality products

Delivered excellent output for customer satisfaction Since Nov’05 to Oct’07 SHREE INTERNATIONAL. Chennai Assembling in-charge PCB Assembling Unit

Achieving the targeted production on daily basis standardization & trouble shooting activities

Separate the hole operations to stage to stage operation for fast & faultless output Preparing layouts & legends for stage to stage operation Maintaining assembling data

Guide team to effective output

Ensure effective implementation of safety and environmental procedure to achieve zero accident and incident.

Ensure good housekeeping and 5S system and

safety practices in the factory.

Capable of handling the plant operation individually. Since Oct’04 to Nov’05 INDIAN TELEPHONE INDUSTRIES. Bangalore Apprentice Trainee Testing & Repairing of dual modules

Testing & Repairing of XEJ 8 & XEJ 16 cards using for telephone exchange SCHOLASTICS

SSLC from Chengalvaraya Naicker High School 2001 86.20% DECE from Chengalvaraya Naicker Polytechnic College 2004 70.00% BCA from Alagappa University 2014 55.00%

TECHNICAL KNOWHOW

Well versed with Internet, Ms Office, C++, VB, Digital Design, ERP & SAP PERSONAL DOSSIER

Father’s Name : T.Velayutham

Marital Status: Married

Date of Birth: 11th June 1986

Address: 3/65, Parry colony, Keelkattalai, Chennai - 600117 Languages Known: Tamil, and Englis

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