Employee Relations Manager
Resume:
Esthefany Zavala
********.**@*****.***
PROFESSIONAL SUMMARY
Outgoing communicator with an emphasis in Human Resources. Thorough understanding of the importance of balancing the interests of the employee with the needs of the business. Focused on customer service with excellent written and verbal communication skills. Bilingual in English and Spanish.
TECHNICAL SKILLS
Microsoft Office
ADP
IDM
PeopleSoft
M1
Visio
Paychex Preview
Paychex Flex
Oracle
Photoshop
HRIS
EDUCATION
Bachelor of Business Administration in General Business
University of St. Thomas Houston, Texas Dec 2019
Masters of Business Administration in General Business
University of St. Thomas Houston, Texas Spring 2021
PROFESSIONAL EXPERIENCE
Gaumer Process (Oil & energy)
Human Resources Manager/ Office Manager nov 2019 – Sep 2020
●Team Member Relations (Investigations, terminations, manage employee events)
●Process layoffs and present cost analysis to Corporate offices
●Negotiate Benefits for open enrollment (Medical, Dental, Vision)
●Administer benefits reports for 150+ employees
●Administer benefits portal for all employees (Medical Insurance and Life Insurance)
●Administer Workers Compensation for the company
●Activate all deductions including, benefits, 401k, FSA, Government deductions for all employees
●Employee meetings and trainings
●COBRA Administrator
●OSHA filing and safety reports
●Payroll (including commissions, field service)
●Payroll journal entries
●Administer PTO balances for employees and approve all PTO
●Recruiting, hiring and onboarding
●Ensure that all new hire/ exit interview paperwork is completed properly
●Maintain current job descriptions and ensure compliance with ADA
●Turnover report and Safety report
●Employment Authorization Card (EAC) Tracker
●File and run I-9’s
●Conduct performance reviews
●Implement trainings (Harassment and Violence Free workplace, Drug and Alcohol Free Workplace)
●File AAP and EEO-1 Reports
●Audits (workers compensation, 401k)
Hilton Americas Houston, Tx
Senior Human Resources Generalist Dec 2018 – Nov 2019
●Community Chairperson representing the Hotel (community events & fundraisers)
●Lead projects
●Team Member Relations (Investigations, employee parties/recognitions)
●Administer the Instagram page focusing on Guest Relations, Team Member Relations, Community Relations and Sustainability
●Create all flyers to promote Team Member Relations and Community Events
●Seek new Community Partners and execute fundraisers
●Administer job postings. List all exempt and non-exempt positions with various agencies. organizations, schools and selected publications and ensure EEOC and AAP guidelines are met
●Ensure all paperwork such as applicant disposition is completed properly
●Organize and process paperwork for all new hires and personnel changes
●Maintain current job descriptions and ensure compliance with ADA
●Develop and maintain recruiting sources by attending job fairs, inviting agency representatives to the hotel, and participate in local agency and school advisory boards and events
●Maintain the Employee Referral spreadsheet
●Maintain Employment Authorization Card (EAC) Tracker
●Conduct Onboarding meetings with new hires to complete new hire paperwork and sign off all policies and procedures
Hilton Americas Houston, Tx
Human Resources Coordinator Dec 2017 – Dec 2018
●Handle inquiries made by individuals calling or walking into the Human Resources Office
●Organize new hire paperwork
●Refer all complex situations promptly to Director, Human Resources
●Communicate with centralized payroll representatives, managers and employees in regards to payroll
●Create and distributed memos, flyers and newsletters using Adobe Photoshop
●Assist in planning and execution of various HR programs and initiatives
●Coordinate meetings, created materials and presentations
●Coordinate Training initiatives in conjunction with departments, Director, Human Resources and any Trainers by coordinating sessions, creating communications, and tracking participation
●Coordinate Team Member of the Month nominations, winners and luncheon
●Coordinate Manager of the Quarter nominations, winners, and reception
●Coordinate projects/team member relations/activities such as audits or attending hotel meetings
●Manage the Instagram account for Employee Relations
Hilton Americas Houston, Tx
Benefits Coordinator Summer 2016 & Dec 2017 – Jan 2018
Assisted in benefits responsibilities on an as needed basis when current staff was out.
●Complete Union Dues Report, Medical Report and Pension Report
●Complete Check Requests
●Assist Team Members with FMLA and LOA
●Answer questions in regards to benefits
Hilton Americas Houston, Tx
Human Resources Clerk Jun 2014 – Dec 2017
●Maintain detailed filing system for the Human Resources Department, 650+ employees
●Greet internal & external customers when entering the department
●Answer telephones, take messages, and assist internal and external guests.
●Maintain communication with departments with current activities/ projects
●Wrote correspondence on behalf of the department, make copies, send and distribute mail
●Webmaster for the H360 Community (Managed all the picture submissions on Hilton Internal Website) Won H360 Community Award in 2014
●Took good quality pictures at events
●Assist Director of Human Resources with projects
●Send Unemployment Claims in timely manner
●Payroll for Union Team Members
●Manage Vacation, Sick and Personal days spreadsheet
●Assist Director of Human Resources
Reference:
●Mario Fuentes - Director of Operations at Gaumer Process 832-***-****)
●Melissa Salinas - Assistant Director of HR at Hilton Americas Houston 281-***-****)
●Guadalupe Bravo Perez - Assistant Director of HR at The Intercontinental Hotel-Medical Center 713-***-****)
Contact this candidate