Customer Office
Resume:
Miriam Barakah 917-***-**** ****************@*****.***
MIRIAM BARAKAH
PROFILE
A resourceful and performance-
oriented professional over 9
years of experience in the
educational, service, and
administrative industry,
demonstrating diverse
capability in delivering excellent
customer services to
established rapport and positive
relationships with prospective
clients. Devoted professional
who possesses strong work
ethics and ambition to facilitate
institutions. Proficient
experience in creating and
executing learning activities
that ensures every child's
learning styles and abilities are
addressed. Superior
interpersonal and
communication skills to foster
an eloquent relationship with
students, parents, and staff.
Proficient at Microsoft Office Suite for database management
Craft special educational activities for academically advanced students
Technology integration to enhance learning and maintain progress
Performed receptionist duties and tasks, scheduled instructors, and professionally interacted with clients.
Maintained various administrative tasks and utilized time management of the educational staff with efficiency
EXPERIENCE
PROFESSIONAL ATTRIBUTES
EDUCATION
Bachelor of Arts in Sociology
Hunter College, Manhattan NYC
2020
Associate of Science in Early
Childhood Education
Borough of Manhattan
Community College, Manhattan
NYC
2018
Monitored 24 no. of students educational progress, signs of psychological behaviors and developmental problems in children and reported to parents
Assisted principal with creating brochures to promote school functions and summer program
Supervised 3 classrooms aides, providing leadership and guidance for student interactions and delegating tasks as needed
Maintained and ordered the necessary supplies and materials required for the classroom
Routinely met with teachers, parents, and students regarding academic issues to resolve it in a proper and adequate manner
Perform administrative tasks such as data filing, security policies, and detailed record-keeping into computer systems
Prepared and maintained attendance, planning, activities, personnel reports, and records
Jan 2017 –
Mar 2020
TEACHER & ADMINISTRATOR
WILLIAMSBURG TREEHOUSE PRESCHOOL, BROOKLYN, NYC
Sep 2015 –
Jan 2017
CUSTOMER SERVICE SPECIALIST
ZAZEN BEAR, MANHATTAN, NYC
Maintained critical customer database in systems
Exceeded customer expectations daily to ensure customer loyalty and satisfaction while introducing new products and services to customers
Operated as a liaison between the sales team and customers, developing and maintaining positive working relationships with team members and supervisor to boost sales which result in achieving operational goals and success
Miriam Barakah
New York City, NY USA
****************@*****.***
Miriam Barakah 917-***-**** ****************@*****.*** COORDINATOR
PLAY & LEARN PRESCHOOL, BROOKLYN, NYC
Jan 2014 –
Sep 2015
RECEPTIONIST
AHAVA MEDICAL, BROOKLYN, NYC
May 2011
– Jan 2014
Problem Solving Skills
Time Management
Revenue Growth
Key Account Management
Client Needs Assessment
Strong Interpersonal
Communication Skills
Peer Mentoring
Discipline Strategies
Team Teaching
Cooperative Learning
Parent Interaction
Microsoft
Outlook
Created a resourceful curriculum that would support the student's needs as well as engaging them in productive activities
Effectively communicated with children's parents about daily activities and behaviors
Managed and adjusted pre-determined curriculum and programs within the campus
Counseled parents and students on academic performance and progress through conferences
Developed content for learning course presentations to be posted on the database and implemented in classrooms
CORE COMPETENCIES
Received calls while providing exceptional listening skills to clearly and precisely address inquiries in a professional manner
Introduced and educate customers with newly launch products and services
Established strong customer rapport, developed sound business relationships, and maintained a thorough knowledge of business REFERENCES
References will be provided
upon request
Developed an accurate filing system in the database to maintained essential data for future aspects
Delivered excellent customer service by answering and directing incoming calls and promptly greeted clients, sub-contractors, vendors and the public
Maintained accurate courier mails and delivered to appropriate staff
Distributed office supplies while maintaining proper record of inventory and adhering to the fixed office budget
Planned and organized meetings, conferences, and virtual seminars
Contact this candidate